Question

1
Replies
302
Views
VaibhavG1794 Member since 2017 2 posts
Nike
Posted: 1 year ago
Last activity: 1 year ago
Closed

Email Listener config to read manually read emails.

Hi,

We have a Mailbox which is accessible to couple of users, we have configured our Email Listener to read the emails from the box and parse the email attachments and generate some reports. All is working as expected but the ask is: If suppose someone from the group already read an email before even Pega picks this up, will Email Listener read that email or not ? If no, how can we configure this so that Email Listener picks that up. Is there a OOTB way of doing this ?

Case Management Data Integration
Moderation Team has archived post
Share this page LinkedIn