Posted: 5 Jul 2019 16:08 EDT Last activity: 17 Feb 2021 10:12 EST
Email Listener is not reading and processing the emails
We have an email listener which is up and running but the emails are not getting picked up, read,processed by the listener.
All the configuration settings like email account receiver, Access group of service package, email listener requestor password are all correct. Due to this we are not able to trace the service email rule as well.
We have set the logging level settings as "com.pega.pegarules.integration.engine.internal.services.email.EmailListener" and got the logs for the requestor of the email listerner as below: