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DileepK3714 Member since 2018 3 posts
Australia and New Zealand Banking Group Ltd
Posted: 1 year ago
Last activity: 1 year 2 months ago
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Email Listener > Process DSN - Not Working

Hello,

What is the actual purpose of Process DSN(check box) under Email Listener ?

Issue: Iam creating new workobject's using my 'Email Listener', and want to skip the creation when there is any 'Auto-Reply' email comes to the mail box. So, I unchecked the Process DSN checkbox, as it will restrict these DSN notifications, but it was not working and the auto-reply mail is also picked for case creation.

Can anyone let me know like how to restrict this 'Auto-Reply' email notification.,

Thanks ,

Dileep.

***Edited by Moderator: Lochan to update platform capability tags***

Low-Code App Development Case Management Data Integration
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