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abdulq95 Member since 2014 20 posts
JP Morgan
Posted: 3 years ago
Last activity: 3 years 5 months ago
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Email listener throwing MessagingException

Hi All,

Need your help on below issue:

Email listener is throwing below exception in our PROD environment. I tried setting debugging on

"Logging level for logger com.pega.pegarules.integration.engine.internal.services.email.EmailListener"

Let me know if you have faced this before.

Exception observed in logs

 Caught javax.mail.MessagingException when attempting to get new messages 
javax.mail.MessagingException: Read timed out; 
  nested exception is: 
	java.net.SocketTimeoutException: Read timed out 
	at com.sun.mail.imap.IMAPStore.protocolConnect(IMAPStore.java:726) 
	at javax.mail.Service.connect(Service.java:364) 
	at com.pega.pegarules.integration.engine.internal.services.email.EmailListener.openMailFolder(EmailListener.java:3284) 
	at com.pega.pegarules.integration.engine.internal.services.email.EmailListener.emailReceive(EmailListener.java:3421) 
	at com.pega.pegarules.integration.engine.internal.services.email.EmailListener.oneIteration(EmailListener.java:2805) 
	at com.pega.pegarules.integration.engine.internal.services.email.EmailListener.run_(EmailListener.java:2676) 
	at com.pega.pegarules.integration.engine.internal.services.listener.ServiceListenerBaseImpl.run(ServiceListenerBaseImpl.java:454) 
	at java.lang.Thread.run(Thread.java:745) 
Caused by: java.net.SocketTimeoutException: Read timed out 
	at java.net.SocketInputStream.socketRead0(Native Method) 
	at java.net.SocketInputStream.socketRead(SocketInputStream.java:116) 
	at java.net.SocketInputStream.read(SocketInputStream.java:170) 
	at java.net.SocketInputStream.read(SocketInputStream.java:141) 
	at java.net.ManagedSocketInputStreamAPSIHighPerformanceNew.read(ManagedSocketInputStreamAPSIHighPerformanceNew.java:98) 
	at sun.security.ssl.InputRecord.readFully(InputRecord.java:465) 
	at sun.security.ssl.InputRecord.read(InputRecord.java:503) 
	at sun.security.ssl.SSLSocketImpl.readRecord(SSLSocketImpl.java:973) 
	at sun.security.ssl.SSLSocketImpl.performInitialHandshake(SSLSocketImpl.java:1375) 
	at sun.security.ssl.SSLSocketImpl.startHandshake(SSLSocketImpl.java:1403) 
	at sun.security.ssl.SSLSocketImpl.startHandshake(SSLSocketImpl.java:1387) 
	at com.sun.mail.util.SocketFetcher.configureSSLSocket(SocketFetcher.java:543) 
	at com.sun.mail.util.SocketFetcher.createSocket(SocketFetcher.java:348) 
	at com.sun.mail.util.SocketFetcher.getSocket(SocketFetcher.java:215) 
	at com.sun.mail.iap.Protocol.<init>(Protocol.java:117) 
	at com.sun.mail.imap.protocol.IMAPProtocol.<init>(IMAPProtocol.java:121) 
	at com.sun.mail.imap.IMAPStore.newIMAPProtocol(IMAPStore.java:746) 
	at com.sun.mail.imap.IMAPStore.protocolConnect(IMAPStore.java:689) 
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