Question 69 Views Apurva Srivastava (APURV21) Vodafone Shared Services Manager Vodafone Shared Services IN View Profile Send Message APURV21 Member since 2011 2 posts Vodafone Shared Services Posted: November 6, 2020 Last activity: November 6, 2020 Posted: 6 Nov 2020 1:34 EST Last activity: 6 Nov 2020 1:49 EST Closed Email listener unable to read digitally signed emails Hi all, We have configured an email listener which attaches the received email to a work object. This runs fine normally but when the user adds a digital signature the listener fails to read the email. Since it is production environment we are not able to track it in real time, but the following error is seen in log files: 2020-11-04 10:06:32,532 [fault (self-tuning)'] [ STANDARD] [ ] ( services.email.EmailListener) ERROR EMAIL.eTopEmailListener_v62SP2.Listener FU.firstname.lastname@example.org - Caught javax.mail.MessagingException when attempting to get new messages javax.mail.MessagingException: Remote host closed connection during handshake; Please suggest if there is a separate configuration to handle this. P.S. I have come across a similar article from Pega version 6.x: https://community.pega.com/support/support-articles/emails-digital-customer-signature-are-not-retrieved Pega Platform 7.2.2 Security Communications and Media Senior System Architect Like (0) Share Share this page Facebook Twitter LinkedIn Email Copy link Copying... Copied! Moderation Team has archived post, learn more This thread is closed to future replies. Content and links will no longer be updated. If you have the same/similar Question, please write a new Question.