Imranullah DawoodBasha (imranullah)
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Imranullah Mohammed DawoodBasha
Coforge DPA
imranullah Member since 2013 32 posts
Coforge DPA
Posted: September 12, 2016
Last activity: September 16, 2016
Posted: 12 Sep 2016 13:54 EDT
Last activity: 16 Sep 2016 16:48 EDT

Email Listener won't start

Hi Everyone, 

We are trying to create a email listener, but whenever the listener is starting we are getting the following error. Email listener 'Listener.TestEmailListener' failed to connect to Email Server - The server indicated that the authentication credentials for this Email Account are incorrect.
From: (AA6478CC4243805F51FB67CE96C980D35:(Engine Startup Init Services)) 
    at com.pega.pegarules.integration.engine.internal.PRIntegrationEngineProviderImpl.initServices(
    at com.pega.pegarules.session.internal.mgmt.PREnvironment.initServices(
    at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)

We ensured that the credentials used for the server are correct.

We tried out the following by going through the solutions/suggestions that are available in PDN.

Also, Tried installing latest certificates on the JVM. 

Can anyone of you suggest some approaches to over this problem? Thanks! 


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