Question

25
Views
Vineet Jaiswal (VineetJ1)
Infosys
Lead - Architect
Infosys
IN
VineetJ1 Member since 2013 6 posts
Infosys
Posted: April 28, 2021
Last activity: April 28, 2021
Posted: 28 Apr 2021 6:46 EDT
Last activity: 28 Apr 2021 8:22 EDT

Email notification enabled at case type level is not working as expected.

pzCaseNotification activity is not getting called if the assignment in Data- though the assignment is routed to respective user's worklist. But if the assignment is in Work- the email notification is being sent and it's working fine.

***Edited by Moderator: Pooja Gadige to change content format from Discussion to Question, change category from General to Product, add product details tag, add platform capability tag***
Pega Platform Case Management