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 Dmitry Kristalov (DmitryK3577)
TN

TN
RU
DmitryK3577 Member since 2017 38 posts
TN
Posted: August 31, 2018
Last activity: September 5, 2018
Posted: 31 Aug 2018 4:48 EDT
Last activity: 5 Sep 2018 15:29 EDT
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Email notify all members in workbasket

In the application being developed, one of the items "Assignment" routed to the workbasket, how do I notify all users of this workbasket.

NotifyAllAssignee does not work for this case.

Workbasket for users are installed, but messages are not sent.

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Posted: 2 years ago
Posted: 1 Sep 2018 5:21 EDT
Bhavya Tyagi (Bhavya)
Coforge DPA
Senior Technical Lead
Coforge DPA
GB

Hi


Can you try the below:


 


1. You can write index on pyWorkbasketList which is under operatorID page , which contains list of workbasket's corresponding to the user.


2. before sending the notification, you can get the list of users from Index table


3. Send the notification.


I have not tried this, so let me know how it goes.


 

Show More

Hi


Can you try the below:


 


1. You can write index on pyWorkbasketList which is under operatorID page , which contains list of workbasket's corresponding to the user.


2. before sending the notification, you can get the list of users from Index table


3. Send the notification.


I have not tried this, so let me know how it goes.


 


Regards


Bhavya 


 


 


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Accepted Solution

Posted: 2 years ago
Posted: 5 Sep 2018 9:25 EDT
Dmitry Kristalov (DmitryK3577)
TN

TN
RU

Thanks, your answer pushed me to a possible answer and it all worked out, it was necessary to register contacts in the workbasket as notifyAllAsignee notifies all of the workbasket but there are no contacts so there is no one to notify