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TN
Posted: August 31, 2018
Last activity: September 5, 2018
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Email notify all members in workbasket
In the application being developed, one of the items "Assignment" routed to the workbasket, how do I notify all users of this workbasket.
NotifyAllAssignee does not work for this case.
Workbasket for users are installed, but messages are not sent.
Accepted Solution
Posted: 2 years ago
Thanks, your answer pushed me to a possible answer and it all worked out, it was necessary to register contacts in the workbasket as notifyAllAsignee notifies all of the workbasket but there are no contacts so there is no one to notify
Hi
Can you try the below:
1. You can write index on pyWorkbasketList which is under operatorID page , which contains list of workbasket's corresponding to the user.
2. before sending the notification, you can get the list of users from Index table
3. Send the notification.
I have not tried this, so let me know how it goes.
Regards
Bhavya