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TN
Posted: August 31, 2018
Last activity: September 5, 2018
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Email notify all members in workbasket
In the application being developed, one of the items "Assignment" routed to the workbasket, how do I notify all users of this workbasket.
NotifyAllAssignee does not work for this case.
Workbasket for users are installed, but messages are not sent.
Hi
Can you try the below:
1. You can write index on pyWorkbasketList which is under operatorID page , which contains list of workbasket's corresponding to the user.
2. before sending the notification, you can get the list of users from Index table
3. Send the notification.
I have not tried this, so let me know how it goes.
Regards
Bhavya