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Sam mk (Sam27)
CBA

CBA
AU
Sam27 Member since 2019 124 posts
CBA
Posted: April 2, 2020
Last activity: April 7, 2020

Email read to unread

Hi Team,

An Email listener triggered a mail ( case created) to the user, the mail is opened by the user. My requirement is how to revert the mail as unread again.

 

***Edited by Moderator Marissa to update Platform Capability tags****

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