Skip to main content
Contact a Moderator

Question

2
Replies
68
Views
 Satish Kumar Lade (SatishKumarL5551)
Areteans

Areteans
NZ
SatishKumarL5551 Member since 2018 46 posts
Areteans
Posted: June 10, 2019
Last activity: June 24, 2019
Posted: 10 Jun 2019 23:52 EDT
Last activity: 24 Jun 2019 10:06 EDT
Closed

Emails Count in Inbox of an Email Server

Hello,

We have a requirement to build dashboard to view organisation workload. One of the workload sources is email and we need to display number of emails in the Inbox as it defines the workload through email. In other words when an email is moved from inbox to any subfolder the current number of items in inbox reduces and this count is needed for current workload which should be displayed on dashboard built in Pega.

Any suggestions would be appreciated.

Thanks,

Satish

Case Management Data Integration
Moderation Team has archived post, This thread is closed to future replies. Content and links will no longer be updated. If you have the same/similar Question, please write a new Question.
Posted: 2 years ago
Posted: 11 Jun 2019 2:22 EDT
Uday Kumar Reddy Teegala (teegu)
PEGA
Senior Technical Solutions Engineer
Pegasystems Inc.
IN

Do you want show the number cases created using the listener which your saying it as work load?
Posted: 2 years ago
Posted: 24 Jun 2019 0:32 EDT
Satish Kumar Lade (SatishKumarL5551)
Areteans

Areteans
NZ

No. Workload here refers to the number of emails in the inbox based on which offline work would be done. Pega is used as a dashboard to display the count of emails at a point of time to indicate workload at that point of time.


Thanks,


Satish

We'd prefer it if you saw us at our best.

Pega Collaboration Center has detected you are using a browser which may prevent you from experiencing the site as intended. To improve your experience, please update your browser.

Close Deprecation Notice