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Abhisht Sathyanarayana (AbhishtS)
Los Alamos National Laboratory

Los Alamos National Laboratory
AbhishtS Member since 2020 4 posts
Los Alamos National Laboratory
Posted: 2 weeks 6 days ago
Last activity: 2 weeks 6 days ago

Emails sending out just one attachment

Hi, I am creating new attachments as a Data-WorkAttach-File in an activity(using REST services to receive the files) and then linking the attachments to the case using the acitvity pxLinkAttachmentToCase. Once this step is completed I am trying to send an email with all the attachments but I am only getting one attachment instead of the multiple attachments that I have associated with the case.  I have tried the following methods to send an email with all the attachments that have been associated with the case (I used pyGetAllAttachments Report Definition to verify that the attachments are associated with the case) - 1. Smart Shape Send Email with Include Attachments and All Case Attachments selected. 2. Activity SendEmailWithAllAttachments 3. Activity SendSimpleEmail with SendAllAttachments set to "true"   

Is there a reason why only one attachment is being sent along with the email? The attachments themselves are less than 25Mb in total and the attachments are visible on the case section Recent Content. Thanks.

Pega Platform 8.4.1 Case Management Consumer Services System Architect