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VirtusaPolaris
VirtusaPolaris
IN
VirtusaPolaris
Posted: December 6, 2018
Last activity: December 6, 2018
Last activity: 6 Dec 2018 20:53 EST
Closed
Enable this agent check box
Hi,
Will unchecking Enable this agent check box under agent-wide settings disable the agents rule? I have unchecked it in agent schedule.
***Edited by Moderator Marissa to update platform capability tags****
Posted: 2 years ago
VirtusaPolaris
VirtusaPolaris
IN
And also I noticed that the agent schedules which have this checkbox unchecked are not visible in SMA.
Posted: 2 years ago
PEGA
Pegasystems Inc.
US
Please check this pdn help link for "Enable this agent" field under Agent-wide Settings.