Posted: 14 Feb 2020 10:44 EST Last activity: 20 Feb 2020 5:33 EST
Enable service SLA with fallback activity option in ServiceRest Rule
We have high request numbers in Pega Service. This service is created Service Rest Rule. We want to activiated "Enable service SLA with fallback activity". Our service is responce the client in 10 nodes. Our client use only one URL but load balancer routes the responses to 10 different nodes. When we use to "Enable service SLA with fallback activity" option ,how do "Maximum consecutive violations" number calculate?Will it be calculated separately on 10 nodes? or same? During the Retry interval (seconds), Won't all nodes not respond?
***Edited by Moderator Marissa to update platform capability tags****
I have one more concern. For example i set "Maximum duration for service activity (milliseconds)" value to 500 in my service rest rule, and the other values like attached picture. One of nodes in my system has 101 consecutive violations, and the service will start the return response by using excalation activity in this node, but other nodes is ok, there are no exceeded maximum consecutive violations. In other nodes, Will my service return responses by using service activity, as always works?