Question
1
Replies
99
Views
CISCO
Posted: December 18, 2019
Last activity: January 6, 2020
Closed
Enabling PegaChat logs
Hello Team,
We have enabled PegaChat to our CSR but unfortunately, there is no log on the server even didn't see anything in PegaRULES.log. Please let me know if you need to be updated in prconfig.xml or in prlog4j.xml.
Thank you for help..!!
***Edited by Moderator: Lochan to update platform capability tags***
Hi @Sreecharan30,
Please look in to CPM installation guide for process to enable logging for chat engine.
https://community.pega.com/knowledgebase/documents/customer-process-manager-cpm-62-sp4-installation-guide
Quick overview of steps: