Jennifer OBrien (JenniferO7282)

JenniferO7282 Member since 2015 1 post
Posted: March 27, 2017
Last activity: March 28, 2017
Posted: 27 Mar 2017 17:34 EDT
Last activity: 28 Mar 2017 5:09 EDT

End User Screen Shots and Instructions on Using Smart Investigate for Payments 7.11

Hi, I am a new user to Smart Investigate for Payments 7.11 and am trying to understand HOW the functionality works. I have access to a cloud instance so that I can click through the "out of the box" functionality; however, I need the context of a product user guide with screen shots and instructions on how the product works so that I can understand the workflow and feature behavior. Also, I have some members of our QA team who are new to Pega and the investigations space altogether and they are tasked with writing test scripts to validate the "out of the box" behavior since our development work may only focus on slight modifications to some screens. Can anyone share a user guide they have created or tips/thoughts on what has worked well for you in these situations?

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