Question2Replies677Views×Close popoverlucas de Carvalho Santos (lucasd68) Comuniki.me Comuniki.me BR View Profile lucasd68 Member since 2018 2 posts Comuniki.me Posted: August 15, 2018Last activity: August 19, 2018Posted: 15 Aug 2018 8:54 EDTLast activity: 19 Aug 2018 10:59 EDT Closed Error 500 while trying to get case from APIHelloI’m getting error 500 response from my platform when my runtime application tries to get case data from the platform’s API. I’ve checked my runtimelog and it logs the following:RPA - polling for next work assignment...Info | 11:58:08.929 AM | 15 | MTA | Robotics | | | RoboticsApiHelper.GetNextWorkItem - Robot checking for workError | 11:58:09.136 AM | 15 | MTA | Robotics | | | RoboticsApiHelper.GetNextWorkItem - Unexpected return code from GET case. CaseId: 'BP-BANKERPRO-WORK S-42'Error | 11:58:09.136 AM | 15 | MTA | Robotics | | | Error requesting data from Pega. http://myIp:8080/prweb/api/v1/cases/BP-BANKERPRO-WORK%20S-42Error | 11:58:09.136 AM | 15 | MTA | Robotics | | | Code: InternalServerError(500), Content: System.Threading.Tasks.Task`1[System.String]I’ve hidden my ip on the log info for security reasons.Can you help me solving this problem? Robotic Process Automation ×Close popoverFacebookTwitterLinkedinEmail Copy Link Copied! Moderation Team has archived post This thread is closed to future replies. Content and links will no longer be updated. If you have the same/similar Question, please write a new Question. Posted: 2 years agoPosted: 17 Aug 2018 15:28 EDT×Close popoverCarissa Wenhardt (CarissaW_GCS) PEGA Principal Software Solutions Engineer Pegasystems Inc. US View ProfileCarissaW_GCS PEGA replied to lucasd68Can you trace the Rest service in the Pega application to see where it is failing? Posted: 2 years agoPosted: 19 Aug 2018 10:59 EDT×Close popoverGayatri Nistala (Gayatri) incessant incessant IN View ProfileGayatri incessant replied to lucasd68Could you please provide log details.