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lucasd68 Member since 2018 2 posts
Comuniki.me
Posted: 2 years ago
Last activity: 2 years 2 months ago
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Error 500 while trying to get case from API

Hello

I’m getting error 500 response from my platform when my runtime application tries to get case data from the platform’s API.

I’ve checked my runtimelog and it logs the following:

RPA - polling for next work assignment...

Info | 11:58:08.929 AM | 15 | MTA | Robotics | | | RoboticsApiHelper.GetNextWorkItem - Robot checking for work

Error | 11:58:09.136 AM | 15 | MTA | Robotics | | | RoboticsApiHelper.GetNextWorkItem - Unexpected return code from GET case. CaseId: 'BP-BANKERPRO-WORK S-42'

Error | 11:58:09.136 AM | 15 | MTA | Robotics | | | Error requesting data from Pega. http://myIp:8080/prweb/api/v1/cases/BP-BANKERPRO-WORK%20S-42

Error | 11:58:09.136 AM | 15 | MTA | Robotics | | | Code: InternalServerError(500), Content: System.Threading.Tasks.Task`1[System.String]

I’ve hidden my ip on the log info for security reasons.

Can you help me solving this problem?

Robotic Process Automation
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