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ArijitBose Member since 2010 13 posts
Mphasis
Posted: 5 years ago
Last activity: 3 years 5 months ago
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Error 503: PegaRULES server not available

Hi,

We tried to recycle our JVMs and when we tried to check if the servers are up and running, we saw this error mentioned: "Error 503: PegaRULES server not available"

I checked SystemOut.LOG file and this is the error whenever I am trying to access the server:

[8/5/15 13:44:58:315 EDT] 000000ae webapp        E com.ibm.ws.webcontainer.webapp.WebApp logServletError SRVE0293E: [Servlet Error]-[WebStandard]: com.ibm.ws.webcontainer.webapp.WebAppErrorReport: PegaRULES server not available

       at com.ibm.ws.webcontainer.webapp.WebAppDispatcherContext.sendError(WebAppDispatcherContext.java:632)

       at com.ibm.ws.webcontainer.webapp.WebAppDispatcherContext.sendError(WebAppDispatcherContext.java:662)

       at com.ibm.ws.webcontainer.srt.SRTServletResponse.sendError(SRTServletResponse.java:1301)

       at com.pega.pegarules.web.impl.WebStandardImpl.sendOutput(WebStandardImpl.java:643)

       at com.pega.pegarules.web.impl.WebStandardImpl.doPost(WebStandardImpl.java:405)

       at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)

       at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:60)

       at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:37)

       at java.lang.reflect.Method.invoke(Method.java:611)

       at com.pega.pegarules.internal.bootstrap.PRBootstrap.invokeMethod(PRBootstrap.java:338)

       at com.pega.pegarules.internal.bootstrap.PRBootstrap.invokeMethodPropagatingThrowable(PRBootstrap.java:379)

       at com.pega.pegarules.boot.internal.extbridge.AppServerBridgeToPega.invokeMethodPropagatingThrowable(AppServerBridgeToPega.java:216)

       at com.pega.pegarules.boot.internal.extbridge.AppServerBridgeToPega.invokeMethod(AppServerBridgeToPega.java:265)

       at com.pega.pegarules.internal.web.servlet.WebStandardBoot.doPost(WebStandardBoot.java:118)

       at com.pega.pegarules.internal.web.servlet.WebStandardBoot.doGet(WebStandardBoot.java:89)

       at javax.servlet.http.HttpServlet.service(HttpServlet.java:575)

       at javax.servlet.http.HttpServlet.service(HttpServlet.java:668)

       at com.ibm.ws.webcontainer.servlet.ServletWrapper.service(ServletWrapper.java:1230)

       at com.ibm.ws.webcontainer.servlet.ServletWrapper.handleRequest(ServletWrapper.java:779)

       at com.ibm.ws.webcontainer.servlet.ServletWrapper.handleRequest(ServletWrapper.java:478)

       at com.ibm.ws.webcontainer.servlet.ServletWrapperImpl.handleRequest(ServletWrapperImpl.java:178)

       at com.ibm.ws.webcontainer.filter.WebAppFilterManager.invokeFilters(WebAppFilterManager.java:1114)

       at com.ibm.ws.webcontainer.webapp.WebApp.handleRequest(WebApp.java:3923)

       at com.ibm.ws.webcontainer.webapp.WebGroup.handleRequest(WebGroup.java:304)

       at com.ibm.ws.webcontainer.WebContainer.handleRequest(WebContainer.java:986)

       at com.ibm.ws.webcontainer.WSWebContainer.handleRequest(WSWebContainer.java:1662)

       at com.ibm.ws.webcontainer.channel.WCChannelLink.ready(WCChannelLink.java:200)

       at com.ibm.ws.http.channel.inbound.impl.HttpInboundLink.handleDiscrimination(HttpInboundLink.java:463)

       at com.ibm.ws.http.channel.inbound.impl.HttpInboundLink.handleNewRequest(HttpInboundLink.java:530)

       at com.ibm.ws.http.channel.inbound.impl.HttpInboundLink.processRequest(HttpInboundLink.java:316)

       at com.ibm.ws.http.channel.inbound.impl.HttpInboundLink.ready(HttpInboundLink.java:287)

       at com.ibm.ws.ssl.channel.impl.SSLConnectionLink.determineNextChannel(SSLConnectionLink.java:1049)

       at com.ibm.ws.ssl.channel.impl.SSLConnectionLink$MyReadCompletedCallback.complete(SSLConnectionLink.java:643)

       at com.ibm.ws.ssl.channel.impl.SSLReadServiceContext$SSLReadCompletedCallback.complete(SSLReadServiceContext.java:1818)

       at com.ibm.ws.tcp.channel.impl.AioReadCompletionListener.futureCompleted(AioReadCompletionListener.java:175)

       at com.ibm.io.async.AbstractAsyncFuture.invokeCallback(AbstractAsyncFuture.java:217)

       at com.ibm.io.async.AsyncChannelFuture.fireCompletionActions(AsyncChannelFuture.java:161)

       at com.ibm.io.async.AsyncFuture.completed(AsyncFuture.java:138)

       at com.ibm.io.async.ResultHandler.complete(ResultHandler.java:204)

       at com.ibm.io.async.ResultHandler.runEventProcessingLoop(ResultHandler.java:775)

       at com.ibm.io.async.ResultHandler$2.run(ResultHandler.java:905)

       at com.ibm.ws.util.ThreadPool$Worker.run(ThreadPool.java:1881)

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