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Prajakta Vyawahare (PrajaktaV1633)
Infosys Ltd

Infosys Ltd
IN
PrajaktaV1633 Member since 2018 8 posts
Infosys Ltd
Posted: January 3, 2019
Last activity: April 3, 2020
Posted: 3 Jan 2019 7:20 EST
Last activity: 3 Apr 2020 7:29 EDT
Closed

Error adopting XML from post data

We have migrated 7 pega application from 7.1 to 7.4. After Go-Live into the production environment we are getting below error intermittently in the all the 7 application.


Error - 1; columnNumber: 1; Content is not allowed in prolog.


Stack Trace -


Message - 1; columnNumber: 1; Content is not allowed in prolog.


com.sun.org.apache.xerces.internal.util.ErrorHandlerWrapper.createSAXParseException(ErrorHandlerWrapper.java:203)


at com.sun.org.apache.xerces.internal.util.ErrorHandlerWrapper.fatalError(ErrorHandlerWrapper.java:177)


at com.sun.org.apache.xerces.internal.impl.XMLErrorReporter.reportError(XMLErrorReporter.java:400)


at com.sun.org.apache.xerces.internal.impl.XMLErrorReporter.reportError(XMLErrorReporter.java:327)


at com.sun.org.apache.xerces.internal.impl.XMLScanner.reportFatalError(XMLScanner.java:1472)


at com.sun.org.apache.xerces.internal.impl.XMLDocumentScannerImpl$PrologDriver.next(XMLDocumentScannerImpl.java:994)

We have migrated 7 pega application from 7.1 to 7.4. After Go-Live into the production environment we are getting below error intermittently in the all the 7 application.

Error - 1; columnNumber: 1; Content is not allowed in prolog.

Stack Trace -

Message - 1; columnNumber: 1; Content is not allowed in prolog.

com.sun.org.apache.xerces.internal.util.ErrorHandlerWrapper.createSAXParseException(ErrorHandlerWrapper.java:203)

at com.sun.org.apache.xerces.internal.util.ErrorHandlerWrapper.fatalError(ErrorHandlerWrapper.java:177)

at com.sun.org.apache.xerces.internal.impl.XMLErrorReporter.reportError(XMLErrorReporter.java:400)

at com.sun.org.apache.xerces.internal.impl.XMLErrorReporter.reportError(XMLErrorReporter.java:327)

at com.sun.org.apache.xerces.internal.impl.XMLScanner.reportFatalError(XMLScanner.java:1472)

at com.sun.org.apache.xerces.internal.impl.XMLDocumentScannerImpl$PrologDriver.next(XMLDocumentScannerImpl.java:994)

at com.sun.org.apache.xerces.internal.impl.XMLDocumentScannerImpl.next(XMLDocumentScannerImpl.java:602)

at com.sun.org.apache.xerces.internal.impl.XMLDocumentFragmentScannerImpl.scanDocument(XMLDocumentFragmentScannerImpl.java:505)

at com.sun.org.apache.xerces.internal.parsers.XML11Configuration.parse(XML11Configuration.java:842)

at com.sun.org.apache.xerces.internal.parsers.XML11Configuration.parse(XML11Configuration.java:771)

at com.sun.org.apache.xerces.internal.parsers.XMLParser.parse(XMLParser.java:141)

at com.sun.org.apache.xerces.internal.parsers.AbstractSAXParser.parse(AbstractSAXParser.java:1213)

at com.sun.org.apache.xerces.internal.jaxp.SAXParserImpl$JAXPSAXParser.parse(SAXParserImpl.java:643)

at com.sun.org.apache.xerces.internal.jaxp.SAXParserImpl.parse(SAXParserImpl.java:327)

at com.pega.pegarules.data.internal.clipboard.XMLStream.newStream(XMLStream.java:480)

at (:)

Message InvalidStream com.pega.pegarules.data.internal.clipboard.XMLStream.newStream(String, StorageStream) sax parse error: Content is not allowed in prolog.From: (HGOMQMYR46RZQYJ3FW60DQL2K3LHQWRF4:80.146.228.90)

at com.pega.pegarules.data.internal.clipboard.XMLStream.newStream(XMLStream.java:482)

at com.pega.pegarules.data.internal.clipboard.XMLStream.newStream(XMLStream.java:437)

at com.pega.pegarules.data.internal.clipboard.ClipboardPageImpl.adoptXMLForm(ClipboardPageImpl.java:482)

at com.pega.pegarules.session.internal.engineinterface.service.HttpAPI.mapInputData(HttpAPI.java:2800)

at com.pega.pegarules.session.external.engineinterface.service.EngineAPI.activityExecutionProlog(EngineAPI.java:580)

at com.pega.pegarules.session.external.engineinterface.service.EngineAPI.processRequestInner(EngineAPI.java:415)

at sun.reflect.GeneratedMethodAccessor126.invoke(Unknown:Source)

at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43)

at java.lang.reflect.Method.invoke(Method.java:498)

at com.pega.pegarules.session.internal.PRSessionProviderImpl.performTargetActionWithLock(PRSessionProviderImpl.java:1368)

at com.pega.pegarules.session.internal.PRSessionProviderImpl.doWithRequestorLocked(PRSessionProviderImpl.java:1105)

at com.pega.pegarules.session.internal.PRSessionProviderImpl.doWithRequestorLocked(PRSessionProviderImpl.java:959)

at com.pega.pegarules.session.external.engineinterface.service.EngineAPI.processRequest(EngineAPI.java:354)

at com.pega.pegarules.session.internal.engineinterface.service.HttpAPI.invoke(HttpAPI.java:855)

at com.pega.pegarules.session.internal.engineinterface.etier.impl.EngineImpl._invokeEngine_privact(EngineImpl.java:331)

at com.pega.pegarules.session.internal.engineinterface.etier.impl.EngineImpl.invokeEngine(EngineImpl.java:274)

at com.pega.pegarules.session.internal.engineinterface.etier.impl.EngineImpl.invokeEngine(EngineImpl.java:251)

at com.pega.pegarules.priv.context.JNDIEnvironment.invokeEngineInner(JNDIEnvironment.java:278)

at com.pega.pegarules.priv.context.JNDIEnvironment.invokeEngine(JNDIEnvironment.java:223)

at com.pega.pegarules.web.impl.WebStandardImpl.makeEtierRequest(WebStandardImpl.java:691)

at com.pega.pegarules.web.impl.WebStandardImpl.doPost(WebStandardImpl.java:397)

at sun.reflect.GeneratedMethodAccessor127.invoke(Unknown:Source)

at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43)

at java.lang.reflect.Method.invoke(Method.java:498)

at com.pega.pegarules.internal.bootstrap.PRBootstrap.invokeMethod(PRBootstrap.java:370)

at com.pega.pegarules.internal.bootstrap.PRBootstrap.invokeMethodPropagatingThrowable(PRBootstrap.java:411)

at com.pega.pegarules.boot.internal.extbridge.AppServerBridgeToPega.invokeMethodPropagatingThrowable(AppServerBridgeToPega.java:224)

at com.pega.pegarules.boot.internal.extbridge.AppServerBridgeToPega.invokeMethod(AppServerBridgeToPega.java:273)

at com.pega.pegarules.internal.web.servlet.WebStandardBoot.doPost(WebStandardBoot.java:129)

at javax.servlet.http.HttpServlet.service(HttpServlet.java:650)

at javax.servlet.http.HttpServlet.service(HttpServlet.java:731)

at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:303)

at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:208)

at org.apache.tomcat.websocket.server.WsFilter.doFilter(WsFilter.java:52)

at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:241)

at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:208)

at org.apache.catalina.core.StandardWrapperValve.invoke(StandardWrapperValve.java:219)

at org.apache.catalina.core.StandardContextValve.invoke(StandardContextValve.java:110)

at org.apache.catalina.authenticator.AuthenticatorBase.invoke(AuthenticatorBase.java:498)

at org.apache.catalina.core.StandardHostValve.invoke(StandardHostValve.java:169)

at org.apache.catalina.valves.ErrorReportValve.invoke(ErrorReportValve.java:103)

at org.apache.catalina.valves.RemoteIpValve.invoke(RemoteIpValve.java:683)

at org.apache.catalina.valves.AccessLogValve.invoke(AccessLogValve.java:1025)

at org.apache.catalina.core.StandardEngineValve.invoke(StandardEngineValve.java:116)

at org.apache.catalina.connector.CoyoteAdapter.service(CoyoteAdapter.java:445)

at org.apache.coyote.http11.AbstractHttp11Processor.process(AbstractHttp11Processor.java:1139)

at org.apache.coyote.AbstractProtocol$AbstractConnectionHandler.process(AbstractProtocol.java:637)

at org.apache.tomcat.util.net.AprEndpoint$SocketProcessor.doRun(AprEndpoint.java:2555)

at org.apache.tomcat.util.net.AprEndpoint$SocketProcessor.run(AprEndpoint.java:2544)

at java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1149)

at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:624)

at org.apache.tomcat.util.threads.TaskThread$WrappingRunnable.run(TaskThread.java:61)

at java.lang.Thread.run(Thread.java:748)

It was working fine in 7.1 but we are facing this issue in 7.4. Can you please let us know possible resolution.

***Edited by Moderator: Pallavi to update platform capability tags***

***Edited by Moderator: Pallavi to update SR Details***

Data Integration System Administration Upgrades Support Case Created
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