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Krishna Chaitanya Dhilli (DhilliChaitanya)
Mindtree
Senior Engineer
Mindtree
AU
DhilliChaitanya Member since 2014 21 posts
Mindtree
Posted: June 27, 2018
Last activity: March 21, 2019
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Error: Agent Work Security

The pyassignmentstatus set to Error: Agent Work Security for some of the cases in work list and user is not able to view the cases in dashboard.

It seems agent(Service level event) is unable to open the work item due to the security settings.Any Suggestions to fix this issue..

Case Management Data Integration Security
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