Question

7
Replies
880
Views
VKDURBHA Member since 2012 5 posts
Virtusa
Posted: February 2, 2016
Last activity: March 11, 2016
Closed

Error count in SMA for email listener

Hi All,

We have around 10 email listeners running in production. When an email is sent to the email IDs configured, email is getting processed but the error count is getting increased.

1. Could some one please reply why the error count is getting increased.

2. Some times we see an issue, same email is getting attached to the case multiple times. and being stuck. Email Listener some how is not setting the message as Read.

Please provide your inputs about the two issues mentioned above.

Thanks,

Vamsee

System Administration Data Integration Low-Code App Development
Moderation Team has archived post
Share this page LinkedIn