Question1Replies97Views kurtm Member since 2013 3 posts PEGA Posted: June 19, 2018Last activity: August 26, 2020 Closed Solved error creating case in Pega expressHi, I started Business Architect essentials course and been stopped when creating first case. What happened: I clicked on Cases and NewI typed in Hello World and clicked on Nextafter waiting around 5 minutes seeing the blue bubbles turning on my screen I closed the popup clicking xno case was seen under CasesI clicked again New, typed in Hello World and Nextresult is a error message telling me this case is already there (see first page of attachment)when I try to add a new case with a different name I get another error message (see second page of error message) closing browser and restarting new (means clicking on Open exercise system) doesn't help. what can I do? Pega Platform 7.1.1 Low-Code App Development App Studio Pega Academy ×Close popoverFacebookTwitterLinkedinEmail Copy Link Copied! Moderation Team has archived post This thread is closed to future replies. Content and links will no longer be updated. If you have the same/similar Question, please write a new Question. Accepted Solution Posted: 2 years agokurtm PEGA replied to kurtmthis is solved now. when you login with user author.hrapps it will work fine. user explorer.hrapps seems not to be allowed to perform case creation. please update app or documentation.