Skip to main content
Contact a Moderator

Question

1
Replies
192
Views
 Anuj Newrekar (AnujN348)
Infosys

Infosys
AU
AnujN348 Member since 2016 75 posts
Infosys
Posted: October 15, 2017
Last activity: October 16, 2018
Posted: 15 Oct 2017 8:47 EDT
Last activity: 16 Oct 2018 12:03 EDT
Closed

Error during case creation

The system throws the above error when i try to create a case.

I can see this classgroup in my application

**Moderation Team has archived post**

This post has been archived for educational purposes. Contents and links will no longer be updated. If you have the same/similar question, please write a new post.

Low-Code App Development
Moderation Team has archived post, This thread is closed to future replies. Content and links will no longer be updated. If you have the same/similar Question, please write a new Question.
Posted: 4 years ago
Posted: 16 Oct 2017 3:46 EDT
Gisela Rodrigues (rodrg)
PEGA
Technical Lead, Global Client Support
Pegasystems Inc.
IN
Hi,


 


The screenshot of the class group displayed is a default OOTB one.


You need to have a class group for your application.


For example in my below application, the class group that exists is TOrg-TestApp-Work in the application ruleset.



One way to check the classgroup required for your application is to open the access group of the user, go to the advanced tab and check the workpool specified. That should be the name of the class group. If not created, please do create one.



Thanks,


Gisela

We'd prefer it if you saw us at our best.

Pega Collaboration Center has detected you are using a browser which may prevent you from experiencing the site as intended. To improve your experience, please update your browser.

Close Deprecation Notice