Question1Replies826Views×Close popoverCHANDRASHEKHAR REGE (ChandrashekharR6468) Comptech Associates Inc Lead PEGA Architect Comptech Associates Inc US View Profile ChandrashekharR6468 Member since 2017 1 post Comptech Associates Inc Posted: February 14, 2018Last activity: February 15, 2018Posted: 14 Feb 2018 7:39 ESTLast activity: 15 Feb 2018 14:56 EST Closed Error during install/uninstall - There is a problem with this Window Installer package.I am getting this message when trying to install/uninstall Pega Robotic Automation Studio:"There is a problem with this Window Installer package. A program required for this install to complete could not be run. Contact your support personnel or package vendor."I think I got this message after deleting several files. I was trying to do a complete uninstall before installing the software again. So, can anyone help here? What should I do?***Updated by moderator: Lochan to branch reply and create new post*** Robotic Process Automation ×Close popoverFacebookTwitterLinkedinEmail Copy Link Copied! Moderation Team has archived post This thread is closed to future replies. Content and links will no longer be updated. If you have the same/similar Question, please write a new Question. Posted: 2 years agoPosted: 15 Feb 2018 14:56 EST×Close popoverCarlos Lopez (lopec) PEGA Technical Support Engineer Pegasystems Inc. US View Profilelopec PEGA replied to ChandrashekharR6468Are you using the .exe or the .msi? Please use the .exe to install the software and make sure that you run the .exe as Administrator.