Question 1 Replies 848 Views × Close popover Chandrashekhar Rege (ChandrashekharR6468) DigiTran Technologies, Inc. Lead Systems Architect DigiTran Technologies, Inc. US View Profile Send Message ChandrashekharR6468 Member since 2017 1 post DigiTran Technologies, Inc. Posted: February 14, 2018 Last activity: February 15, 2018 Posted: 14 Feb 2018 7:39 EST Last activity: 15 Feb 2018 14:56 EST Closed Error during install/uninstall - There is a problem with this Window Installer package. I am getting this message when trying to install/uninstall Pega Robotic Automation Studio: "There is a problem with this Window Installer package. A program required for this install to complete could not be run. Contact your support personnel or package vendor." I think I got this message after deleting several files. I was trying to do a complete uninstall before installing the software again. So, can anyone help here? What should I do? ***Updated by moderator: Lochan to branch reply and create new post*** Robotic Process Automation × Close popover Facebook Twitter Linkedin Email Copy Link Copied! Moderation Team has archived post, learn more × Close popover This thread is closed to future replies. Content and links will no longer be updated. If you have the same/similar Question, please write a new Question. Posted: 3 years ago Posted: 15 Feb 2018 14:56 EST × Close popover Carlos Lopez (lopec) PEGA Technical Support Engineer Pegasystems Inc. US View Profile Send Message lopec PEGA replied to ChandrashekharR6468 Are you using the .exe or the .msi? Please use the .exe to install the software and make sure that you run the .exe as Administrator.