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Vineel Kasibhatla (VineelK8)
Anthem Inc

Anthem Inc
IN
VineelK8 Member since 2020 1 post
Anthem Inc
Posted: February 4, 2021
Last activity: February 4, 2021
Posted: 4 Feb 2021 8:11 EST
Last activity: 4 Feb 2021 8:22 EST

Error executing prpcserviceutils for export operation

Hi,

 

We are trying to export a product in pega using prpcserviceutils.

It is working for all the products except 1.

The operation fails with the below output:

[java] --------------------------------------------------------------------------------------------      [java]       [java] System Name         : ******************                                                                                             [java] Job ID              : EXPORTREQUEST-857                                                                                         [java] Status              : FAILED                                                                                                    [java] Error Messages      :                                                                                                                                                                                                               [java] Archive & Logs folder: /Users/******************/scripts/scripts/utils/./EXPORT_2021-Feb-04_18-01-36/******************                                                                                                                              [java] --------------------------------------------------------------------------------------------      [java] 18:01:36.601 [main] INFO  [viceclient.requestmanager.RequestManager] - Shutting down executor service      [java] 18:01:36.601 [main] INFO  [viceclient.requestmanager.RequestManager] - Executor Service shutdown completed      [java] 2021-02-04 18:01:36,602 DEBUG Stopping LoggerContext[name=118352462, org.apache.logging.log4j.core.LoggerContext@36d4b5c]      [java] 2021-02-04 18:01:36,603 DEBUG Stopping LoggerContext[name=118352462, org.apache.logging.log4j.core.LoggerContext@36d4b5c]...      [java] 2021-02-04 18:01:36,603 DEBUG Unregistering MBean org.apache.logging.log4j2:type=118352462      [java] 2021-02-04 18:01:36,603 DEBUG Unregistering MBean org.apache.logging.log4j2:type=118352462,component=StatusLogger      [java] 2021-02-04 18:01:36,603 DEBUG Unregistering MBean org.apache.logging.log4j2:type=118352462,component=ContextSelector      [java] 2021-02-04 18:01:36,604 DEBUG Unregistering MBean org.apache.logging.log4j2:type=118352462,component=Loggers,name=      [java] 2021-02-04 18:01:36,604 DEBUG Unregistering MBean org.apache.logging.log4j2:type=118352462,component=Appenders,name=MyFile      [java] 2021-02-04 18:01:36,604 DEBUG Unregistering MBean org.apache.logging.log4j2:type=118352462,component=Appenders,name=STDOUT      [java] 2021-02-04 18:01:36,604 TRACE Stopping XmlConfiguration[location=/Users/******************/scripts/scripts/lib/log4j2.xml]...      [java] 2021-02-04 18:01:36,605 TRACE AbstractConfiguration stopped 0 AsyncLoggerConfigs.      [java] 2021-02-04 18:01:36,605 TRACE AbstractConfiguration stopped 0 AsyncAppenders.      [java] 2021-02-04 18:01:36,605 DEBUG Shutting down RandomAccessFileManager logs/CLI-prpcserviceutils-errorsFeb-04-2021-18-01-22.log      [java] 2021-02-04 18:01:36,605 TRACE AbstractConfiguration stopped 2 Appenders.      [java] 2021-02-04 18:01:36,605 TRACE AbstractConfiguration stopped 1 Loggers.      [java] 2021-02-04 18:01:36,606 DEBUG Stopped XmlConfiguration[location=/Users/******************/scripts/scripts/lib/log4j2.xml] OK      [java] 2021-02-04 18:01:36,606 DEBUG Stopped LoggerContext[name=118352462, org.apache.logging.log4j.core.LoggerContext@36d4b5c]...      [java] Exception in thread "main" Operation EXPORT failed on ******************,      [java]     at com.pega.pega******************.serviceclient.ClientMain.executeAndHandleResponse(ClientMain.java:116)      [java]     at com.pega.pega******************.serviceclient.ClientMain.main(ClientMain.java:61)

Below is the log:

     --9I4AJ9jv5KegS62atzlS7B919cd9sPaxizjthfYX Content-Disposition: form-data; name="postData" Content-Type: application/xml; charset=UTF-8 Content-Transfer-Encoding: 8bit

<?xml version="1.0"?>

<pagedata> <pxInsName>EXPORTREQUEST-857</pxInsName> <pxSaveDateTime>20210204T123136.247 GMT</pxSaveDateTime> <pxUpdateDateTime>20210204T123126.472 GMT</pxUpdateDateTime> <pxUpdateOpName>******************</pxUpdateOpName> <pzInsKey>LOG-PEGAREMOTEMANAGEMENT-EXPORT EXPORTREQUEST-857</pzInsKey> <pyStatusCode>FAILED</pyStatusCode> <pxObjClass>Log-PegaRemoteManagement-Export</pxObjClass> <pxCreateOperator>******************</pxCreateOperator> <pyJobID>EXPORTREQUEST-857</pyJobID> <pxCreateDateTime>20210204T123126.476 GMT</pxCreateDateTime> <pzExportToRepository>false</pzExportToRepository> <pxCreateSystemID>**********</pxCreateSystemID> <pxCommitDateTime>20210204T123136.000 GMT</pxCommitDateTime> <pyLabel>EXPORTREQUEST-857</pyLabel> <pxCreateOpName>Dev OPS User</pxCreateOpName> <pzStatus>valid</pzStatus> <pyMoveLogs REPEATINGTYPE="PageList"> <rowdata REPEATINGINDEX="1"> <pyTotalImportedInstanceCount>0</pyTotalImportedInstanceCount> <pyRecordsSkippedCount>0</pyRecordsSkippedCount> <pyLastRecordWritten>SYSTEM-USER-MY****************** DELEGATEAG!****:ADMIN!WORKTAB</pyLastRecordWritten> <pyOperation>Export</pyOperation> <pyIsAppBundle>false</pyIsAppBundle> <pxCreateDateTime>19700101T000000.000 GMT</pxCreateDateTime> <pyComponentCount>0</pyComponentCount> <pyTotalRecords>4344</pyTotalRecords> <pyCompleteInstanceCounts>false</pyCompleteInstanceCounts> <pyOperationStatus>Done</pyOperationStatus> <pxInsName>******************!</pxInsName> <pyTimeLeft>0 seconds</pyTimeLeft> <pxSaveDateTime>20210204T123136.243 GMT</pxSaveDateTime> <pyTotalComponentCount>0</pyTotalComponentCount> <pyFileName>file://web:/StaticContent/global/ServiceExport/******************.zip</pyFileName> <pzInsKey>LOG-PEGA******************MOVE ******************!</pzInsKey> <pyRecordsMovedCount>4344</pyRecordsMovedCount> <pyMoveNodeID>d220f28073d5253425827db09bf62f59</pyMoveNodeID> <pxObjClass>Log-Pega******************Move</pxObjClass> <pyUserIdentifier>******************</pyUserIdentifier> <pyLabel>Export</pyLabel> <pyPercentageComplete>100.00%</pyPercentageComplete> <pyErrorsCount>0</pyErrorsCount> <pyMessageCount>44</pyMessageCount> <pzExportOptions REPEATINGTYPE="PropertyGroup"> <rowdata REPEATINGINDEX="ArtifactVersion">February</rowdata> <rowdata REPEATINGINDEX="ArtifactType">product</rowdata> <rowdata REPEATINGINDEX="ArtifactName">******************</rowdata> </pzExportOptions> <pyMessages REPEATINGTYPE="PageList"> <rowdata REPEATINGINDEX="1"> <pxObjClass>Embed-Message-Parameter</pxObjClass> <pyDefault>Saved 100 instances in total</pyDefault> </rowdata> <rowdata REPEATINGINDEX="2"> <pxObjClass>Embed-Message-Parameter</pxObjClass> <pyDefault>Saved 200 instances in total</pyDefault> </rowdata> <rowdata REPEATINGINDEX="3"> <pxObjClass>Embed-Message-Parameter</pxObjClass> <pyDefault>Saved 300 instances in total</pyDefault> </rowdata> <rowdata REPEATINGINDEX="4"> <pxObjClass>Embed-Message-Parameter</pxObjClass> <pyDefault>Saved 400 instances in total</pyDefault> </rowdata> <rowdata REPEATINGINDEX="5"> <pxObjClass>Embed-Message-Parameter</pxObjClass> <pyDefault>Saved 500 instances in total</pyDefault> </rowdata> <rowdata REPEATINGINDEX="6"> <pxObjClass>Embed-Message-Parameter</pxObjClass> <pyDefault>Saved 600 instances in total</pyDefault> </rowdata> <rowdata REPEATINGINDEX="7"> <pxObjClass>Embed-Message-Parameter</pxObjClass> <pyDefault>Saved 700 instances in total</pyDefault> </rowdata> <rowdata REPEATINGINDEX="8"> <pxObjClass>Embed-Message-Parameter</pxObjClass> <pyDefault>Saved 800 instances in total</pyDefault> </rowdata> <rowdata REPEATINGINDEX="9"> <pxObjClass>Embed-Message-Parameter</pxObjClass> <pyDefault>Saved 900 instances in total</pyDefault> </rowdata> <rowdata REPEATINGINDEX="10"> <pxObjClass>Embed-Message-Parameter</pxObjClass> <pyDefault>Saved 1000 instances in total</pyDefault> </rowdata> <rowdata REPEATINGINDEX="11"> <pxObjClass>Embed-Message-Parameter</pxObjClass> <pyDefault>Saved 1100 instances in total</pyDefault> </rowdata> <rowdata REPEATINGINDEX="12"> <pxObjClass>Embed-Message-Parameter</pxObjClass> <pyDefault>Saved 1200 instances in total</pyDefault> </rowdata> <rowdata REPEATINGINDEX="13"> <pxObjClass>Embed-Message-Parameter</pxObjClass> <pyDefault>Saved 1300 instances in total</pyDefault> </rowdata> <rowdata REPEATINGINDEX="14"> <pxObjClass>Embed-Message-Parameter</pxObjClass> <pyDefault>Saved 1400 instances in total</pyDefault> </rowdata> <rowdata REPEATINGINDEX="15"> <pxObjClass>Embed-Message-Parameter</pxObjClass> <pyDefault>Saved 1500 instances in total</pyDefault> </rowdata> <rowdata REPEATINGINDEX="16"> <pxObjClass>Embed-Message-Parameter</pxObjClass> <pyDefault>Saved 1600 instances in total</pyDefault> </rowdata> <rowdata REPEATINGINDEX="17"> <pxObjClass>Embed-Message-Parameter</pxObjClass> <pyDefault>Saved 1700 instances in total</pyDefault> </rowdata> <rowdata REPEATINGINDEX="18"> <pxObjClass>Embed-Message-Parameter</pxObjClass> <pyDefault>Saved 1800 instances in total</pyDefault> </rowdata> <rowdata REPEATINGINDEX="19"> <pxObjClass>Embed-Message-Parameter</pxObjClass> <pyDefault>Saved 1900 instances in total</pyDefault> </rowdata> <rowdata REPEATINGINDEX="20"> <pxObjClass>Embed-Message-Parameter</pxObjClass> <pyDefault>Saved 2000 instances in total</pyDefault> </rowdata> <rowdata REPEATINGINDEX="21"> <pxObjClass>Embed-Message-Parameter</pxObjClass> <pyDefault>Saved 2100 instances in total</pyDefault> </rowdata> <rowdata REPEATINGINDEX="22"> <pxObjClass>Embed-Message-Parameter</pxObjClass> <pyDefault>Saved 2200 instances in total</pyDefault> </rowdata> <rowdata REPEATINGINDEX="23"> <pxObjClass>Embed-Message-Parameter</pxObjClass> <pyDefault>Saved 2300 instances in total</pyDefault> </rowdata> <rowdata REPEATINGINDEX="24"> <pxObjClass>Embed-Message-Parameter</pxObjClass> <pyDefault>Saved 2400 instances in total</pyDefault> </rowdata> <rowdata REPEATINGINDEX="25"> <pxObjClass>Embed-Message-Parameter</pxObjClass> <pyDefault>Saved 2500 instances in total</pyDefault> </rowdata> <rowdata REPEATINGINDEX="26"> <pxObjClass>Embed-Message-Parameter</pxObjClass> <pyDefault>Saved 2600 instances in total</pyDefault> </rowdata> <rowdata REPEATINGINDEX="27"> <pxObjClass>Embed-Message-Parameter</pxObjClass> <pyDefault>Saved 2700 instances in total</pyDefault> </rowdata> <rowdata REPEATINGINDEX="28"> <pxObjClass>Embed-Message-Parameter</pxObjClass> <pyDefault>Saved 2800 instances in total</pyDefault> </rowdata> <rowdata REPEATINGINDEX="29"> <pxObjClass>Embed-Message-Parameter</pxObjClass> <pyDefault>Saved 2900 instances in total</pyDefault> </rowdata> <rowdata REPEATINGINDEX="30"> <pxObjClass>Embed-Message-Parameter</pxObjClass> <pyDefault>Saved 3000 instances in total</pyDefault> </rowdata> <rowdata REPEATINGINDEX="31"> <pxObjClass>Embed-Message-Parameter</pxObjClass> <pyDefault>Saved 3100 instances in total</pyDefault> </rowdata> <rowdata REPEATINGINDEX="32"> <pxObjClass>Embed-Message-Parameter</pxObjClass> <pyDefault>Saved 3200 instances in total</pyDefault> </rowdata> <rowdata REPEATINGINDEX="33"> <pxObjClass>Embed-Message-Parameter</pxObjClass> <pyDefault>Saved 3300 instances in total</pyDefault> </rowdata> <rowdata REPEATINGINDEX="34"> <pxObjClass>Embed-Message-Parameter</pxObjClass> <pyDefault>Saved 3400 instances in total</pyDefault> </rowdata> <rowdata REPEATINGINDEX="35"> <pxObjClass>Embed-Message-Parameter</pxObjClass> <pyDefault>Saved 3500 instances in total</pyDefault> </rowdata> <rowdata REPEATINGINDEX="36"> <pxObjClass>Embed-Message-Parameter</pxObjClass> <pyDefault>Saved 3600 instances in total</pyDefault> </rowdata> <rowdata REPEATINGINDEX="37"> <pxObjClass>Embed-Message-Parameter</pxObjClass> <pyDefault>Saved 3700 instances in total</pyDefault> </rowdata> <rowdata REPEATINGINDEX="38"> <pxObjClass>Embed-Message-Parameter</pxObjClass> <pyDefault>Saved 3800 instances in total</pyDefault> </rowdata> <rowdata REPEATINGINDEX="39"> <pxObjClass>Embed-Message-Parameter</pxObjClass> <pyDefault>Saved 3900 instances in total</pyDefault> </rowdata> <rowdata REPEATINGINDEX="40"> <pxObjClass>Embed-Message-Parameter</pxObjClass> <pyDefault>Saved 4000 instances in total</pyDefault> </rowdata> <rowdata REPEATINGINDEX="41"> <pxObjClass>Embed-Message-Parameter</pxObjClass> <pyDefault>Saved 4100 instances in total</pyDefault> </rowdata> <rowdata REPEATINGINDEX="42"> <pxObjClass>Embed-Message-Parameter</pxObjClass> <pyDefault>Saved 4200 instances in total</pyDefault> </rowdata> <rowdata REPEATINGINDEX="43"> <pxObjClass>Embed-Message-Parameter</pxObjClass> <pyDefault>Saved 4300 instances in total</pyDefault> </rowdata> <rowdata REPEATINGINDEX="44"> <pxObjClass>Embed-Message-Parameter</pxObjClass> <pyDefault>Exported 4344 instance(s)</pyDefault> </rowdata> </pyMessages> </rowdata> </pyMoveLogs> </pagedata>

--9I4AJ9jv5KegS62atzlS7B919cd9sPaxizjthfYX Content-Disposition: form-data; name="EXPORTREQUEST-857.log"; filename="EXPORTREQUEST-857.log" Content-Type: application/octet-stream; charset=ISO-8859-1 Content-Transfer-Encoding: binary

Saved 100 instances in total Saved 200 instances in total Saved 300 instances in total Saved 400 instances in total Saved 500 instances in total Saved 600 instances in total Saved 700 instances in total Saved 800 instances in total Saved 900 instances in total Saved 1000 instances in total Saved 1100 instances in total Saved 1200 instances in total Saved 1300 instances in total Saved 1400 instances in total Saved 1500 instances in total Saved 1600 instances in total Saved 1700 instances in total Saved 1800 instances in total Saved 1900 instances in total Saved 2000 instances in total Saved 2100 instances in total Saved 2200 instances in total Saved 2300 instances in total Saved 2400 instances in total Saved 2500 instances in total Saved 2600 instances in total Saved 2700 instances in total Saved 2800 instances in total Saved 2900 instances in total Saved 3000 instances in total Saved 3100 instances in total Saved 3200 instances in total Saved 3300 instances in total Saved 3400 instances in total Saved 3500 instances in total Saved 3600 instances in total Saved 3700 instances in total Saved 3800 instances in total Saved 3900 instances in total Saved 4000 instances in total Saved 4100 instances in total Saved 4200 instances in total Saved 4300 instances in total Exported 4344 instance(s)

--9I4AJ9jv5KegS62atzlS7B919cd9sPaxizjthfYX-- There is no record of any error message anywhere.

Can you please help us.

At least we should be ableto identify the error message.

Pega Platform 7.3.1 DevOps Healthcare and Life Sciences