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DeepankerBaderia Member since 2016 1 post
Posted: February 22, 2016
Last activity: February 29, 2016
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Error launching an Interaction

Hi,

I am running into a java error when trying to invoke an interaction.

I have a .customer property on which I'm running the interaction. The resulting result is supposed to be stored in a .StrategyResult property.

Please note that I am using "Deal Guide" assets created by Arnold Koudjis and team. I'm trying to call one of the strategies that he uses in his Deal guide process from within my application.

When I run the tracer, I see that the system is giving a java error (attached)

Below are some of the screenshots that give more info.... Any feedback welcome.

Error1.jpg

Error2.jpg

Error3.jpg

Error5.jpg

Error6.jpg

Error4.jpg

Please advice if you have any insights.

The error we are seeing is on a 7.1.9 instance. The dealguide assets were imported out of a 7.1.7 instance.

- Deepanker

Decision Management
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