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AunjanS6 Member since 2015 5 posts
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Posted: 1 year ago
Last activity: 1 year 4 months ago
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Error loading adaptive decision management server data

Currently we are using Pega marketing for communication 7.31. We are trying to leverage the funcionality of ADM. We are using external cassandra cluster for decision data store and configured a dedicated node for the ADM service. These are connected and status is normal.

Though, we are getting the below error in Adaptive Models management Tab -

Error details - Error loading adaptive decision management server data. Ensure adaptive decision manager and decision data store service nodes are available.

We have checked the pega logs but no error.

Does any one face this type of issue ? Please help. Attached the document with configuration details.

***Edited by Moderator: Lochan to update SA ID and HFix ID to original post***

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