Question7Replies65Views BanarasH Member since 2013 1 post Lloyds Banking Group Posted: February 14, 2019Last activity: February 15, 2019 Closed Solved Error Loading My Support PortalHi, I have been affiliated to my company's Pega account but upon trying to load My Support Portal, I receive the following error. Please could you investigate and advise on how to resolve?Thanks×Close popoverFacebookTwitterLinkedinEmail Copy Link Copied! Moderation Team has archived post This thread is closed to future replies. Content and links will no longer be updated. If you have the same/similar Question, please write a new Question. Posted: 1 year agoPraveenMankala PEGA replied to BanarasHHello , Please raise your request in MSP > Resource>Report An Issue with MSP: Posted: 1 year agoBanarasH Lloyds Banking Group replied to PraveenMankalaThat's not a very useful response. I am unable to load MSP at all. Can you check my account to see if it is valid for MSP? Posted: 1 year agoMarissaRogers MOD replied to BanarasHHi Banaras, So sorry to hear you are unable to access MySupport Portal. I've submitted this on your behalf to the team that manages MSP and someone will be in touch with you. Thank you for letting us know! Posted: 1 year agoBanarasH Lloyds Banking Group replied to MarissaRogersThanks Marissa. Another colleague has successfully logged into MSP via my laptop so it's definitely not an OS/browser issue. Posted: 1 year agoMarissaRogers MOD replied to BanarasHThanks for checking that! It's always the first thing I do too! :) Accepted Solution Posted: 1 year agoSKELJ PEGA replied to BanarasHHi Banaras, It appears that your access had been temporarily disabled since you had not logged in for some time. I have reset this, so it should now work. Could you please clear your browser cache, try again and confirm you are all set? Thank you. Posted: 1 year agoBanarasH Lloyds Banking Group replied to SKELJHi, it's working now. Thanks for your help.