Question4Replies99Views×Close popoverVishal Shah (VishalS3) AEGIS Limited AEGIS Limited US View Profile VishalS3 Member since 2013 1 post AEGIS Limited Posted: January 30, 2018Last activity: January 30, 2018Posted: 30 Jan 2018 4:19 ESTLast activity: 30 Jan 2018 8:59 EST Closed Solved Error in "My Support Portal"Hi,I am getting below Error when I click on "My Support Portal" link or button.StatusgoodMessageThe operation completed successfully, but returned no contentOperator IDUnauthenticated or not availableRequestor IDHFTHXGEPZGV3KEO4758ZGQOKWLD0Q1B3DTimestampTue Jan 30 04:07:13 EST 2018Engine VersionPegaRULES 7.30 (PRPC-7.3.1-184)×Close popoverFacebookTwitterLinkedinEmail Copy Link Copied! Moderation Team has archived post This thread is closed to future replies. Content and links will no longer be updated. If you have the same/similar Question, please write a new Question. Posted: 2 years agoUpdated: 2 years agoPosted: 30 Jan 2018 5:44 ESTUpdated: 30 Jan 2018 5:45 EST×Close popoverLochana Durgada Vijayakumar (Lochan_DV) MOD Lead Technical Documentation Specialist Pegasystems Inc. IN View ProfileLochan_DV MOD replied to VishalS3Hi Vishal, Thank you for reporting this. I will reach out to our internal team to start investigation. Regards, Accepted Solution Posted: 2 years agoUpdated: 2 years agoPosted: 30 Jan 2018 5:47 ESTUpdated: 30 Jan 2018 6:00 EST×Close popoverUmamaheshwar Reddy Midthuru (Mahesh Midthuru) PEGA Sr. Software Solutions Engineer Pegasystems Inc. US View ProfileMahesh Midthuru PEGA replied to VishalS3Hi Vishal, On investigation, we found that your operator ID has been disabled for My Support Portal access as your have not logged into MSP from past 6 months. Just now we have re-enabled your access, kindly re-login and confirm us. Regards Mahesh <edited for updated information> Posted: 2 years agoPosted: 30 Jan 2018 8:33 EST×Close popoverVishal Shah (VishalS3) AEGIS Limited AEGIS Limited US View ProfileVishalS3 AEGIS Limited replied to Mahesh MidthuruThank you Mahesh, I can open My Support Portal now. Posted: 2 years agoPosted: 30 Jan 2018 8:57 EST×Close popoverUmamaheshwar Reddy Midthuru (Mahesh Midthuru) PEGA Sr. Software Solutions Engineer Pegasystems Inc. US View ProfileMahesh Midthuru PEGA replied to VishalS3You're welcome Vishal.