Question1Replies16Views×Close popoverPonnurangam Nagaraj (PonnurangamN2827) Vodafone Vodafone IN View ProfileSend Message PonnurangamN2827 Member since 2019 43 posts Vodafone Posted: July 2, 2019Last activity: July 2, 2019Posted: 2 Jul 2019 12:19 EDTLast activity: 2 Jul 2019 14:09 EDT Closed Error observed during campaign launchHi Team,We observed below error in production during campaign run though the ProgramRun(PR-XX) is completed successfully.Error : Database-LockFailure-LockLostWhen we checked in queue management , found the attached queue info.I could see the agent Pega-ProCom:ServiceLevelEvents is causing the issue. But could not correlate campaign run with Servicelevel agents.Please suggest what could be wrong here? Pega Marketing ×Close popoverFacebookTwitterLinkedinEmail Copy Link Copied! Moderation Team has archived post This thread is closed to future replies. Content and links will no longer be updated. If you have the same/similar Question, please write a new Question. Posted: 1 year agoPosted: 2 Jul 2019 14:09 EDT×Close popoverSriram Coimbatore Krishnan (Sriram Krishnan) PEGA Principal Solution Architect -Decision Analytics and Marketing Pegasystems Inc. US View ProfileSend MessageSriram Krishnan PEGA replied to PonnurangamN2827Hi, did you see any errors in the Campaign with the id : P-8 (thats the one which we see in the SLA queue item) ? If not most likely the retry of the SLA worked. Please check if any future schedules are running fine if its a recurring campaign.