Skip to main content
Contact a Moderator

Question

2
Replies
62
Views
 Joe Anderson (JANDERSON2B)
NTT Data

NTT Data
US
JANDERSON2B Member since 2011 2 posts
NTT Data
Posted: October 23, 2018
Last activity: January 11, 2019
Posted: 23 Oct 2018 14:51 EDT
Last activity: 11 Jan 2019 17:33 EST
Closed

Error on startup after initial deployment

Installing Pega 7.22 using apache tomcat 9 and postgreSQL9.4. After following the installation instructions I receive the error HTTP Status 503 – Service Unavailable trying to log in for the first time.

I have included the log file that seems to be indicating a null pointer exception after trying to initialize the nodes.

Any help would be appreciated.

System Administration Installation and Deployment
Moderation Team has archived post, This thread is closed to future replies. Content and links will no longer be updated. If you have the same/similar Question, please write a new Question.
Posted: 2 years ago
Posted: 28 Oct 2018 13:34 EDT
Manjunatha Anantharaju (Manju_GCS)
PEGA
Senior Technical Solutions Engineer
Pegasystems Inc.
IN

Hi,


Thanks for posting your query:


what is the java version used at your end and also JAVA_Home and path variabel are set proprly?


Is it possible for you to attach context.xml and prconfig.xml by masking credentials to cross check DB info .


add below to prconfig file with your own cluster name and try:


prconfig/identification/cluster/name.


And PFB the reference for contect.xml configuration:

Show More

Hi,


Thanks for posting your query:


what is the java version used at your end and also JAVA_Home and path variabel are set proprly?


Is it possible for you to attach context.xml and prconfig.xml by masking credentials to cross check DB info .


add below to prconfig file with your own cluster name and try:


prconfig/identification/cluster/name.


And PFB the reference for contect.xml configuration:


<Resource name="jdbc/PegaRULES"


              auth="Container"


              type="javax.sql.DataSource"


              maxActive="100"


              maxIdle="30"


              maxWait="10000"


              driverClassName="org.postgresql.Driver"


              url="jdbc:postgresql://localhost:5432/pega"


              username="pega"


              password="pega"/>


    


    <Environment name="url/initialization/explicittempdir" value="C:\Pega72\PRPCPersonalEdition\temp" type="java.lang.String" /> 


<Environment name="prconfig/database/databases/PegaRULES/defaultSchema" value="pega730" type="java.lang.String" />


<Environment name="prconfig/database/databases/PegaDATA/defaultSchema" value="pega730" type="java.lang.String" />


 


which is working fine for me.


 


 



Show Less
Posted: 2 years ago
Posted: 11 Jan 2019 17:33 EST
Joe Anderson (JANDERSON2B)
NTT Data

NTT Data
US

Thank you for your help. I am finally getting back to this.


I have verified that my JAVA_HOME is C:\Java\jdk-10.0.1 and my java version is 10.0.1.


I have tried adding the node to prconfig as suggested above. I am still unable to access the implementation.


currently the page displays a 503  error with the message: "PegaRULES server not available"


I have uploaded the context and prconfig files as requested.


 


 

We'd prefer it if you saw us at our best.

Pega Collaboration Center has detected you are using a browser which may prevent you from experiencing the site as intended. To improve your experience, please update your browser.

Close Deprecation Notice