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Joe Anderson (JANDERSON2B)
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JANDERSON2B Member since 2011 2 posts
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Posted: October 23, 2018
Last activity: January 11, 2019
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Error on startup after initial deployment

Installing Pega 7.22 using apache tomcat 9 and postgreSQL9.4. After following the installation instructions I receive the error HTTP Status 503 – Service Unavailable trying to log in for the first time.

I have included the log file that seems to be indicating a null pointer exception after trying to initialize the nodes.

Any help would be appreciated.

System Administration Installation and Deployment
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Posted: 2 years ago
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Manjunatha Anantharaju (Manju_GCS)
PEGA
Senior Technical Solutions Engineer
Pegasystems Inc.
IN
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Hi,


Thanks for posting your query:


what is the java version used at your end and also JAVA_Home and path variabel are set proprly?


Is it possible for you to attach context.xml and prconfig.xml by masking credentials to cross check DB info .


add below to prconfig file with your own cluster name and try:


prconfig/identification/cluster/name.


And PFB the reference for contect.xml configuration:


<Resource name="jdbc/PegaRULES"


              auth="Container"


              type="javax.sql.DataSource"


              maxActive="100"


              maxIdle="30"


              maxWait="10000"


              driverClassName="org.postgresql.Driver"


              url="jdbc:postgresql://localhost:5432/pega"


              username="pega"


              password="pega"/>


    


    <Environment name="url/initialization/explicittempdir" value="C:\Pega72\PRPCPersonalEdition\temp" type="java.lang.String" /> 


<Environment name="prconfig/database/databases/PegaRULES/defaultSchema" value="pega730" type="java.lang.String" />


<Environment name="prconfig/database/databases/PegaDATA/defaultSchema" value="pega730" type="java.lang.String" />


 


which is working fine for me.


 


 

Posted: 2 years ago
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Joe Anderson (JANDERSON2B)
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Thank you for your help. I am finally getting back to this.


I have verified that my JAVA_HOME is C:\Java\jdk-10.0.1 and my java version is 10.0.1.


I have tried adding the node to prconfig as suggested above. I am still unable to access the implementation.


currently the page displays a 503  error with the message: "PegaRULES server not available"


I have uploaded the context and prconfig files as requested.


 


 
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