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JoãoPauloC Member since 2020 2 posts
Kyros Tecnologia
Posted: 4 months ago
Last activity: 3 months 3 weeks ago

Error trying to capture screen to use OCR

Hi guys,

I have created an automation for a process that takes a snapshot of a determined area of the screen, saves it as PNG and calls the documentOCR component to extract text from image. When I developed, it worked as expected, and I deployed it to run in a cloud machine. In the cloud machine, I installed Openspan Runtime and OCR Essentials to run the process, and when I run the deployed project manually, it works as expected too. But when I schedule it using Windows Task Scheduler and close the RDP connection to let it run automatically, the automation is not able to capture the screen.

Does anyone already faced any simillar scenario? I am using Pega Robotics Studio 8.0.2

 

 

***Edited by Moderator Marissa to update Content Type from Discussion to Question***

Pega Robotic Process Automation 8.0 SP1 Robotic Process Automation Technology Services Solutions Consultant
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