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Vodafone
Posted: December 8, 2019
Last activity: December 17, 2019
Error Unable to passivate page 'Unable to passivate page 'pxRequestor' on thread 'null' in production logs
Our application uses pega 7.3.1 , PM 7.31 and CRM 7.31. We are observing below errors in log.
com.pega.pegarules.session.external.mgmt.PageCannotBeSerializedForPassivationException: Unable to passivate page 'pxRequestor' on thread 'null' in requestor 'HHUX52PRQ683AN76SVP7OH71A2H5Y1QU0'. The following items were not serializable: [Property not serializable: "pxRequestor.pxHTTPServletResponse" Class: "weblogic.servlet.internal.ServletResponseImpl"].
PFA, complete error trace.
I could see hotfix is available for the same issue in 7.2.2 in link https://community.pega.com/support/support-articles/unable-passivate-page-pxrequestor
Is this issue fixed in 7.3.1?
Posted: 11 months ago
Accepted Solution
Posted: 11 months ago
Hi,
You can request for HFIX-47307 from the support to resolve this issue.
Hi,
Please check below link.
https://community1.pega.com/community/pega-support/question/pega-73-unable-passivate-page-issue-noticed-log-file