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SarathPrashanth Member since 2016 49 posts
INFOSYS
Posted: 1 year ago
Last activity: 1 year 9 months ago
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Error when creating Case via File Listener

While creating case via File listener, getting this below error in logs.

Problem evaluating When condition: The reference .pyDisplay().pyUIActive(1).pyStreamName is not valid. Reason: invalid subscript for non-list property pyUIActive - Error 1

Section 'pyCaseMainInner' execution error on page 'pyWorkPage' of class '{Work Class}'.
com.pega.pegarules.pub.PRRuntimeException: Error evaluating visible when ' - Error 2

Section 'pyCaseMain' execution error on page 'pyWorkPage' of class '{Work Class}'.
java.lang.RuntimeException: Component stack mismatch {"whenId":"663babf22e9b4f6f29932063521a4fcb328c908c_6","pyName":"pxVisible"}!!!!===={"paramName":"EXPANDEDSubSectionpyCaseMainBBB","liveUI":"data-ui-meta=\"{'type':'Layout','subType':'SECTIONINCLUDE','pgRef':'.pySections(3)'}\"","sectionIndex":"3","isSectionIncl":"true","pxWhenIdentifiers":{"pyVisibilityWhenId":"6fbb3c0a05e711f37c4c7929d5f4a672b116ff8d_6"},"pyName":"pxLayoutContainer","pyTemplates":[{"pxReferencedId":"6fbb3c0a05e711f37c4c7929d5f4a672b116ff8d_5","pyName":"pxSection"}]} - Error 3

Section 'Review' execution error on page 'pyWorkPage' of class '{Work Class}'.
java.lang.RuntimeException: Component stack mismatch {"whenId":"663babf22e9b4f6f29932063521a4fcb328c908c_6","pyName":"pxVisible"}!!!!===={"scrollClass":"","centerInspectorData":"data-ui-meta=\"{'type':'Panel','subType':'CENTER'}\"","ariaLabelCenterPanel":"Center Panel","startWrapperDiv":"true","endWrapperDiv":"false","pyName":"pxWorkAreaContent","pyTemplates":[{"pxReferencedId":"417de4788427dbaa6acaa946e63986d886ca7d90_4","pyName":"pxSection"}]} - Error 4

This does not occur when we manually create case or create case by running the Service file.

I even tried to create cases by changing the AG to the one which was defined in the Service Package but not able to reproduce it.

Any insight on this ?

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