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SandraA0 Member since 2017 7 posts
CNAV
Posted: 2 years ago
Last activity: 2 years 6 months ago
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Error when successfully connecting to Pega with Active directory

Hello everybody:-),
I have to connect workers from my enterprise to Pega (7.3.1) with Active Directory, so I've used WebLDAP3 servlet and mapped properties, with native AuthenticationLDAPWebVerifyCredentials activity, and a ModelUser of the same unit to access the correct application.
These workers don't have operators in Pega. When they enter their AD username and password in the login screen, they connect successfully and their operators are created with correct AD properties and Pega AccessGroups.
But when the login screen opens, before they enter their username and password, this error immediatly appears on the login screen: "The information you entered was not recognized."
When they enter the information, it works very well, so I don't understand why this error appears before they enter the information. Did I forget something? Do I have to customize AuthenticationLDAPWebVerifyCredentials?
I'm french so sorry if I don't write english very well... Thanks for your answers:-), and have a nice day with Pega!

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