Posted: 14 Nov 2017 3:18 EST Last activity: 19 Aug 2018 1:33 EDT
Error when trying to display harness
I am facing a display error in the portal when i click on any of links in the pyCaseManagerLinks navigation menu.This error started showing up only after i added a made some changes to the ootb pyCaseManagerLinks to add a link called "Config Rules". The Config Rules has two actions onclick - launch harness and run script. Please find the screenshots attached for reference.
The article has a similar error but the cause is different. It states the occurrence of the error when the portal is opened and kept idle for 10 mins, after which the pyCaseManagerLinks is clicked on. I don't see this error after keeping the portal idle for 10 mins and then accessing it. I see it when :
I am working on version 7.2.1. This is the same issue and i've seen this link before. But we have kept installing the hotfix as the last option and i want to make sure we have run out of all the possible alternatives to fix this before we proceed on installing the hotfix.
I can see the replaceCurrent parameter in the params required for the function pega.desktop.showharness used in the navigation menu and i have set it to true. But this happens only onclick. So the error still appears when i open the portal and then vanishes only after i click on the link.
Please see the below screenshot for reference:
I believe setting this parameter before click on the links is a permanent fix, but i don't see how it can be done.