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DilipKumarN2929 Member since 2016 5 posts
Infosys
Posted: 1 year ago
Last activity: 1 year 11 months ago
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Error while accessing Email Listeners in SMA.

Hi,

I am unable to view Email listeners from SMA. When Clicked on email listeners, I see below exception on the screen. Even restarting the server didn't fix, while starting the server it excpetion says "Failed to start listeners of type Data-Admin-Connect-EmailListener". Due to this no emails are processed.

Exception during engine invocation: com.pega.pegarules.management.internal.ListenerManagementAPI.ListenerStatus
com.pega.pegarules.pub.PRRuntimeException: PRRuntimeException
	at com.pega.pegarules.data.internal.access.CompressImpl.inflate(CompressImpl.java:184)
	at com.pega.pegarules.data.internal.clipboard.StorageStreamCommonImpl.inflateStream(StorageStreamCommonImpl.java:712)
	at com.pega.pegarules.data.internal.access.PageDatabaseMapperImpl.populatePageOrStringMapFromStreamColumn(PageDatabaseMapperImpl.java:2384)
	at com.pega.pegarules.data.internal.access.ResultPageIteratorImpl.getClipboardPage(ResultPageIteratorImpl.java:971)
	at com.pega.pegarules.data.internal.access.ResultPageIteratorImpl.next(ResultPageIteratorImpl.java:449)
	at com.pega.pegarules.integration.engine.internal.ServiceDeploymentUtils.browseListeners(ServiceDeploymentUtils.java:706)
	at com.pega.pegarules.integration.engine.internal.PRIntegrationEngineProviderImpl.browseListeners(PRIntegrationEngineProviderImpl.java:235)
	at com.pega.pegarules.management.internal.ListenerManagementAPI.getListForClass(ListenerManagementAPI.java:523)
	at com.pega.pegarules.management.internal.ListenerManagementAPI.getAvailableListeners(ListenerManagementAPI.java:513)
	at com.pega.pegarules.management.internal.ListenerManagementAPI.ListenerStatus(ListenerManagementAPI.java:157)
	at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
	at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:57)
	at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43)
	at java.lang.reflect.Method.invoke(Method.java:606)
	at com.pega.pegarules.management.internal.MB2EngineAccess.invoke(MB2EngineAccess.java:169)
	at com.pega.pegarules.session.internal.engineinterface.etier.impl.EngineImpl._invoke_privact(EngineImpl.java:404)
	at com.pega.pegarules.session.internal.engineinterface.etier.impl.EngineImpl.run(EngineImpl.java:389)
	at com.pega.pegarules.session.internal.PRSessionProviderImpl.performTargetActionWithLock(PRSessionProviderImpl.java:1290)
	at com.pega.pegarules.session.internal.PRSessionProviderImpl.doWithRequestorLocked(PRSessionProviderImpl.java:1038)
	at com.pega.pegarules.session.internal.PRSessionProviderImpl.doWithRequestorLocked(PRSessionProviderImpl.java:847)
	at com.pega.pegarules.session.internal.PRSessionProviderImpl.doWithRequestorLocked(PRSessionProviderImpl.java:814)
	at com.pega.pegarules.session.internal.engineinterface.etier.impl.EngineImpl._invokeEngine_privact(EngineImpl.java:335)
	at com.pega.pegarules.session.internal.engineinterface.etier.impl.EngineImpl.invokeEngine(EngineImpl.java:270)
	at com.pega.pegarules.session.internal.engineinterface.etier.ejb.EngineBean.invokeEngine(EngineBean.java:225)
	at sun.reflect.GeneratedMethodAccessor149.invoke(Unknown Source)
	at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43)
	at java.lang.reflect.Method.invoke(Method.java:606)
	at com.pega.pegarules.internal.bootstrap.PRBootstrap.invokeMethod(PRBootstrap.java:370)
	at com.pega.pegarules.internal.bootstrap.PRBootstrap.invokeMethodPropagatingThrowable(PRBootstrap.java:411)
	at com.pega.pegarules.boot.internal.extbridge.AppServerBridgeToPega.invokeMethodPropagatingThrowable(AppServerBridgeToPega.java:224)
	at com.pega.pegarules.boot.internal.extbridge.AppServerBridgeToPega.invokeMethodPropagatingException(AppServerBridgeToPega.java:246)
	at com.pega.pegarules.internal.etier.ejb.EngineBeanBoot.invokeEngine(EngineBeanBoot.java:168)
	at sun.reflect.GeneratedMethodAccessor148.invoke(Unknown Source)
	at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43)
	at java.lang.reflect.Method.invoke(Method.java:606)
	at com.bea.core.repackaged.springframework.aop.support.AopUtils.invokeJoinpointUsingReflection(AopUtils.java:310)
	at com.bea.core.repackaged.springframework.aop.framework.ReflectiveMethodInvocation.invokeJoinpoint(ReflectiveMethodInvocation.java:182)
	at com.bea.core.repackaged.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:149)
	at com.bea.core.repackaged.springframework.aop.support.DelegatingIntroductionInterceptor.doProceed(DelegatingIntroductionInterceptor.java:131)
	at com.bea.core.repackaged.springframework.aop.support.DelegatingIntroductionInterceptor.invoke(DelegatingIntroductionInterceptor.java:119)
	at com.bea.core.repackaged.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:171)
	at com.oracle.pitchfork.spi.MethodInvocationVisitorImpl.visit(MethodInvocationVisitorImpl.java:34)
	at weblogic.ejb.container.injection.EnvironmentInterceptorCallbackImpl.callback(EnvironmentInterceptorCallbackImpl.java:54)
	at com.oracle.pitchfork.spi.EnvironmentInterceptor.invoke(EnvironmentInterceptor.java:42)
	at com.bea.core.repackaged.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:171)
	at com.bea.core.repackaged.springframework.aop.interceptor.ExposeInvocationInterceptor.invoke(ExposeInvocationInterceptor.java:89)
	at com.bea.core.repackaged.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:171)
	at com.bea.core.repackaged.springframework.aop.support.DelegatingIntroductionInterceptor.doProceed(DelegatingIntroductionInterceptor.java:131)
	at com.bea.core.repackaged.springframework.aop.support.DelegatingIntroductionInterceptor.invoke(DelegatingIntroductionInterceptor.java:119)
	at com.bea.core.repackaged.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:171)
	at com.bea.core.repackaged.springframework.aop.framework.JdkDynamicAopProxy.invoke(JdkDynamicAopProxy.java:204)
	at com.sun.proxy.$Proxy49.invokeEngine(Unknown Source)
	at com.pega.pegarules.internal.etier.ejb.EngineBMT_h449u3_ELOImpl.__WL_invoke(Unknown Source)
	at weblogic.ejb.container.internal.SessionLocalMethodInvoker.invoke(SessionLocalMethodInvoker.java:39)
	at com.pega.pegarules.internal.etier.ejb.EngineBMT_h449u3_ELOImpl.invokeEngine(Unknown Source)
	at com.pega.pegarules.management.internal.MBeanHelper.invokeOperation(MBeanHelper.java:77)
	at com.pega.pegarules.management.internal.ListenerManagement.ListenerStatus(ListenerManagement.java:93)
	at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
	at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:57)
	at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43)
	at java.lang.reflect.Method.invoke(Method.java:606)
	at sun.reflect.misc.Trampoline.invoke(MethodUtil.java:75)
	at sun.reflect.GeneratedMethodAccessor177.invoke(Unknown Source)
	at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43)
	at java.lang.reflect.Method.invoke(Method.java:606)
	at sun.reflect.misc.MethodUtil.invoke(MethodUtil.java:279)
	at javax.management.modelmbean.RequiredModelMBean$4.run(RequiredModelMBean.java:1249)
	at java.security.AccessController.doPrivileged(Native Method)
	at java.security.ProtectionDomain$1.doIntersectionPrivilege(ProtectionDomain.java:76)
	at javax.management.modelmbean.RequiredModelMBean.invokeMethod(RequiredModelMBean.java:1243)
	at javax.management.modelmbean.RequiredModelMBean.invoke(RequiredModelMBean.java:1081)
	at com.pega.pegarules.priv.management.PegaModelMBean.invoke(PegaModelMBean.java:121)
	at com.sun.jmx.interceptor.DefaultMBeanServerInterceptor.invoke(DefaultMBeanServerInterceptor.java:819)
	at com.sun.jmx.mbeanserver.JmxMBeanServer.invoke(JmxMBeanServer.java:801)
	at weblogic.management.jmx.mbeanserver.WLSMBeanServerInterceptorBase$16.run(WLSMBeanServerInterceptorBase.java:449)
	at java.security.AccessController.doPrivileged(Native Method)
	at weblogic.management.jmx.mbeanserver.WLSMBeanServerInterceptorBase.invoke(WLSMBeanServerInterceptorBase.java:447)
	at weblogic.management.mbeanservers.internal.JMXContextInterceptor.invoke(JMXContextInterceptor.java:263)
	at weblogic.management.jmx.mbeanserver.WLSMBeanServerInterceptorBase$16.run(WLSMBeanServerInterceptorBase.java:449)
	at java.security.AccessController.doPrivileged(Native Method)
	at weblogic.management.jmx.mbeanserver.WLSMBeanServerInterceptorBase.invoke(WLSMBeanServerInterceptorBase.java:447)
	at weblogic.management.mbeanservers.internal.SecurityInterceptor.invoke(SecurityInterceptor.java:444)
	at weblogic.management.jmx.mbeanserver.WLSMBeanServer.invoke(WLSMBeanServer.java:323)
	at javax.management.remote.rmi.RMIConnectionImpl.doOperation(RMIConnectionImpl.java:1487)
	at javax.management.remote.rmi.RMIConnectionImpl.access$300(RMIConnectionImpl.java:97)
	at javax.management.remote.rmi.RMIConnectionImpl$PrivilegedOperation.run(RMIConnectionImpl.java:1328)
	at javax.management.remote.rmi.RMIConnectionImpl.doPrivilegedOperation(RMIConnectionImpl.java:1420)
	at javax.management.remote.rmi.RMIConnectionImpl.invoke(RMIConnectionImpl.java:848)
	at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
	at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:57)
	at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43)
	at java.lang.reflect.Method.invoke(Method.java:606)
	at sun.rmi.server.UnicastServerRef.dispatch(UnicastServerRef.java:322)
	at sun.rmi.transport.Transport$1.run(Transport.java:177)
	at sun.rmi.transport.Transport$1.run(Transport.java:174)
	at java.security.AccessController.doPrivileged(Native Method)
	at sun.rmi.transport.Transport.serviceCall(Transport.java:173)
	at sun.rmi.transport.tcp.TCPTransport.handleMessages(TCPTransport.java:556)
	at sun.rmi.transport.tcp.TCPTransport$ConnectionHandler.run0(TCPTransport.java:811)
	at sun.rmi.transport.tcp.TCPTransport$ConnectionHandler.run(TCPTransport.java:670)
	at java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1145)
	at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:615)
	at java.lang.Thread.run(Thread.java:745)
Caused by: com.pega.pegarules.data.internal.clipboard.directstream.BadStreamDataException: Problem decompressing a storage stream
	at com.pega.pegarules.data.internal.clipboard.directstream.InflaterV7.inflateV7(InflaterV7.java:94)
	at com.pega.pegarules.data.internal.access.CompressImpl.inflate(CompressImpl.java:176)
	... 102 more
Caused by: java.util.zip.DataFormatException: incorrect data check
	at java.util.zip.Inflater.inflateBytes(Native Method)
	at java.util.zip.Inflater.inflate(Inflater.java:259)
	at java.util.zip.Inflater.inflate(Inflater.java:280)
	at com.pega.pegarules.data.internal.clipboard.directstream.InflaterV7.inflateV7(InflaterV7.java:48)

Please help.

Thanks,

Dilip

***Edited by Moderator: Pallavi to update platform capability tags***

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