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Bidyun Kundu (BidyunK5)
Tech Mahindra

Tech Mahindra
BidyunK5 Member since 2015 30 posts
Tech Mahindra
Posted: February 15, 2016
Last activity: February 20, 2016

Error while execution of Report Definition in one environment while it works fine on another

I have a report definition rule in two environments the Dev3 region and the Dev8 region.

The rules executes fine (both while running standalone as well as from the Report Browser) on Dev3 environment but it throws up the error "Retrieving the report data exceeded the limit of 30 seconds. Please try making the report more specific by further limiting which rows to include." on Dev8 on most occasions. It runs on Dev8 a few times and other times it fails while it NEVER fails on Dev3 the other environment. Both the environments have similar data volume,same JVM params and same Hotfixes etc

The rule is in same ruleset version for both environments and are exactly in sync.

Already tried Revalidate and Save on the problematic env but to no avail.

Any suggestions on the next steps??

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