Question 3 Replies 197 Views × Close popover GOPI REDDY ILLURI (GOPIREDDY) Inovar Inovar IN View Profile Send Message GOPIREDDY Member since 2016 16 posts Inovar Posted: February 20, 2017 Last activity: August 23, 2018 Posted: 20 Feb 2017 5:35 EST Last activity: 23 Aug 2018 19:03 EDT Closed Error in Windows application Interrogation HI, I am trying to interrogate windows application" Customer Info Manager Free" with the help of PEGA robotic studio. But when i tried to drag and interrogate search button in this application, it was not able to identify it and form square black box around it. Attached the screen shot for your reference. Could you please help me on how to resolve this. Thanks, Gopi **Moderation Team has archived post** This post has been archived for educational purposes. Contents and links will no longer be updated. If you have the same/similar question, please write a new post. Robotic Process Automation Share × Close popover Facebook Twitter Linkedin Email Copy Link Copied! Moderation Team has archived post, learn more × Close popover This thread is closed to future replies. Content and links will no longer be updated. If you have the same/similar Question, please write a new Question. Posted: 4 years ago Posted: 20 Feb 2017 8:08 EST × Close popover Jeff Badger (jeffbadger) PEGA Product Manager, Robotics Pegasystems Inc. US View Profile Send Message jeffbadger PEGA replied to GOPIREDDY This means that the control is not supported. You would need a translator to be able to see the controls inside of it. This requires you to open a SR. Posted: 4 years ago Posted: 20 Feb 2017 8:18 EST × Close popover GOPI REDDY ILLURI (GOPIREDDY) Inovar Inovar IN View Profile Send Message GOPIREDDY Inovar replied to jeffbadger Thank you very much Jeff. I will open the Service request for it . Posted: 4 years ago Posted: 20 Feb 2017 9:04 EST × Close popover Vidyaranjan AV (Vidyaranjan) MOD Senior Online Community Moderator Pegasystems Inc. IN View Profile Send Message Vidyaranjan MOD replied to GOPIREDDY Hi Gopi, When you create an SR, do let us know the SR number so that we can track it for you within the thread. The article mentioned below will guide you on how to create an SR for Pega Robotics issues. My Support Portal explained for Pega Robotic Automation (formerly OpenSpan) Thank you!