Question3Replies195Views×Close popoverGOPI REDDY ILLURI (GOPIREDDY) Instellars Global Consulting Instellars Global Consulting IN View Profile GOPIREDDY Member since 2016 16 posts Instellars Global Consulting Posted: February 20, 2017Last activity: August 23, 2018Posted: 20 Feb 2017 5:35 ESTLast activity: 23 Aug 2018 19:03 EDT Closed Error in Windows application InterrogationHI,I am trying to interrogate windows application" Customer Info Manager Free" with the help of PEGA robotic studio.But when i tried to drag and interrogate search button in this application, it was not able to identify it and form square black box around it.Attached the screen shot for your reference.Could you please help me on how to resolve this.Thanks,Gopi**Moderation Team has archived post**This post has been archived for educational purposes. Contents and links will no longer be updated. If you have the same/similar question, please write a new post. Robotic Process Automation ×Close popoverFacebookTwitterLinkedinEmail Copy Link Copied! Moderation Team has archived post This thread is closed to future replies. Content and links will no longer be updated. If you have the same/similar Question, please write a new Question. Posted: 3 years agoPosted: 20 Feb 2017 8:08 EST×Close popoverJeff Badger (jeffbadger) PEGA Product Manager, Robotics Pegasystems Inc. US View Profilejeffbadger PEGA replied to GOPIREDDYThis means that the control is not supported. You would need a translator to be able to see the controls inside of it. This requires you to open a SR. Posted: 3 years agoPosted: 20 Feb 2017 8:18 EST×Close popoverGOPI REDDY ILLURI (GOPIREDDY) Instellars Global Consulting Instellars Global Consulting IN View ProfileGOPIREDDY Instellars Global Consulting replied to jeffbadgerThank you very much Jeff. I will open the Service request for it . Posted: 3 years agoPosted: 20 Feb 2017 9:04 EST×Close popoverVidyaranjan AV (Vidyaranjan) MOD Senior Online Community Moderator Pegasystems Inc. IN View ProfileVidyaranjan MOD replied to GOPIREDDYHi Gopi, When you create an SR, do let us know the SR number so that we can track it for you within the thread. The article mentioned below will guide you on how to create an SR for Pega Robotics issues. My Support Portal explained for Pega Robotic Automation (formerly OpenSpan) Thank you!