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SagarK32 Member since 2015 11 posts
Cognizant
Posted: March 18, 2020
Last activity: March 28, 2020

Exception Handling using OOTB rules

We need route the case to Broke process Queue if any error related to backend system(service not available, Database is not accessable).

do we have any OOTB rules to handle this case?

 

 

Thanks,

Sagar

Pega Service Case Management for Retail Banking Low-Code App Development Dev/Designer Studio Financial Services Customer Service Architect
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