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Sagar Khole (SagarK32)
Cognizant

Cognizant
IN
SagarK32 Member since 2015 11 posts
Cognizant
Posted: March 18, 2020
Last activity: 1 week 1 day ago
Posted: 18 Mar 2020 2:43 EDT
Last activity: 14 Jun 2021 7:38 EDT
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Exception Handling using OOTB rules

We need route the case to Broke process Queue if any error related to backend system(service not available, Database is not accessable).

do we have any OOTB rules to handle this case?

 

 

Thanks,

Sagar

Pega Service Case Management for Retail Banking Enterprise Application Development Dev/Designer Studio Financial Services Customer Service Architect
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