Question

2
Replies
802
Views
SunilKumarS8891 Member since 2015 2 posts
TCS
Posted: 3 years ago
Last activity: 3 years 10 months ago
Closed

Exceptions related to circumstanced rule

Hello All,

I have a query. In case there is a Circumstance Template in 03-90-01 Version and I do a save as of the same rule and Add another property; its throwing some exceptions. Is it because we cannot change the Circumstance template once created and referred so i need to create another Circumstance Template with a different name?

Thanks in Advance!

***Updated by moderator: Lochan to create new post from this comment***

Case Management User Interface
Close popover
Moderation Team has archived post
Posted: 3 years ago

Hello, I just tried to SAVE AS an existing circumstance template and add a new property. I do not have exceptions on my side.


What is the exception saying ? which PRPC version is it ?

Posted: 3 years ago

Hello Sunil,


Ideally you should be able to add new properties in circumstance template. Could you please share the error details which you are getting while performing this action. Also, do mention your PRPC version.


Regards,


Ajit
Share this page LinkedIn
Copied!