PetarHR Member since 2018 13 posts
Louis Dreyfus Company
Posted: 7 months ago
Last activity: 7 months 3 weeks ago

Execute REST Post activity after case is updated

Hi All, 

I'm working on a requirement where when a case is updated it should trigger the updated information to a third party system. 

We have a working activity that uses Connect-REST to trigger the information to the third party app. 

For the edit functionality - we are using the OOTB Case Header Edit button that is configured as per the screenshot below: 

Edit button


Now, I can see that this calls the pyUpdateCaseDetails Flow action, but I'm not sure how I can incorporate the REST activity without overriding the OOTB py flow action.

How can I best achieve this functionality - have the REST activity called after the case is updated in order for the most up-to-date information to be triggered to the third party app?

Kind Regards, 

Petar Hr.

Pega Platform 8.2.2 Low-Code App Development Dev/Designer Studio Other Industry System Architect
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