I'm trying to complete the Delivering a Pega Project course and I'm currently stuck on the exercise to use DCO to capture feedback. Following the Exercise steps I arrive to the Case Types field, which is empty, and when I try create the "Assistance request" case type, an duplicate entry error displays. If I create a different case type, I am prompted to create a workflow, which was never discussed. The "save and run" feature, is also not accessible as a result. Can you help me figure out where I've goofed up?
Please make sure you are logged in as the right person for the capture feedback exercise,
Author_ playback@gogoroad using the same as password as the previous exercise, rules. If the error persists please provide us with the screenshots of the screens you completed in the exercise and tell us what steps you have completed from the exercise guide. You should also send us the URL of your exercise system, that way we will be able to troubleshoot better. For further assistance on any self-study course please use the following email address: SelfStudySupport@pega.com