Tumati Srinivasarao (Srinivas_Tumati)
Larsen and Toubro Infotech Ltd.

Larsen and Toubro Infotech Ltd.
Srinivas_Tumati Member since 2016 12 posts
Larsen and Toubro Infotech Ltd.
Posted: February 21, 2019
Last activity: February 27, 2019
Posted: 21 Feb 2019 4:14 EST
Last activity: 27 Feb 2019 8:33 EST

Existing interaction header is showing in customer 360 portal on opening a new interaction.

I have already opened few interactions and then I am trying to open a new interaction (phone call / research). During that time existing tab is selecting and that interaction header is shown. It is not reproducible every time. Did any one faced this issue ?

Pega version : 7.31

Appreciate if you can help me out on understanding the root cause.

Best regards,

User Experience
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