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KatherineC Member since 2018 15 posts
Accenture
Posted: August 13, 2018
Last activity: August 13, 2018
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Experiencing Slowness in Application due to Thread Dumps / RequestorLockException

We experience slowness in our Pega Marketing application. It left the entire UI unresponsive, and we were also unable to access Pega when we tried a new session, leaving us to resort to restarting the server.

Upon checking the logs, there were a few thread dumps accompanied by RequestorLockException. Our user base is small, less than 10 users.

Can anyone pinpoint the cause of the thread dumps by looking at the pegarules log? I assume the slowness was caused by the thread dumps. Correct me if I'm wrong.

Thanks!

***Edited by Moderator Marissa to update platform capability tags****

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