Posted: 13 Aug 2018 0:50 EDT Last activity: 13 Aug 2018 13:42 EDT
Experiencing Slowness in Application due to Thread Dumps / RequestorLockException
We experience slowness in our Pega Marketing application. It left the entire UI unresponsive, and we were also unable to access Pega when we tried a new session, leaving us to resort to restarting the server.
Upon checking the logs, there were a few thread dumps accompanied by RequestorLockException. Our user base is small, less than 10 users.
Can anyone pinpoint the cause of the thread dumps by looking at the pegarules log? I assume the slowness was caused by the thread dumps. Correct me if I'm wrong.
***Edited by Moderator Marissa to update platform capability tags****