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Priyadharshini.S Member since 2019 12 posts
P3Fusion
Posted: 1 year ago
Last activity: 1 year 2 months ago
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Export Case data and enable reopening of cases.

Hi,

I have a requirement to export full case data (resolved cases) into a different system so that it can be analyzed/reopened later for specific purposes. While reopening the case the customer should be able to rework any assignment he wants. How can this be implemented in Pega?

Normal Pega import/export doesn't support the export/import of previously created cases or resolved cases. What is the best option to implement this in Pega?

Pega Platform Low-Code App Development Dev/Designer Studio Case Management
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