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Srinivasa Rao Ancha (SriniAncha)
Capgemini Sverige AB
Senior Applications Consultant
Capgemini Sverige AB
SE
SriniAncha Member since 2016 19 posts
Capgemini Sverige AB
Posted: July 10, 2017
Last activity: July 12, 2017
Posted: 10 Jul 2017 9:29 EDT
Last activity: 12 Jul 2017 11:17 EDT
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Extending Interaction History Without strategy

Hi,

We need to extend Interaction History in our application where we are not going to use any strategy here.

Could you please suggest a way to achieve this without strategy? Can you please provide me the OOTB activity which is used to write Interaction history?

Thanks,

Srini

***Updated by moderator: Lochan to add Categories***

Decision Management
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