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Lora Williams (LoraW825)
Frontier Communications

Frontier Communications
US
LoraW825 Member since 2017 5 posts
Frontier Communications
Posted: September 6, 2017
Last activity: October 17, 2017
Posted: 6 Sep 2017 13:58 EDT
Last activity: 17 Oct 2017 10:15 EDT
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External and Community Access groups and users - Roles and Permissions

We are using Pega Knowledge 7.22. The OOTB access groups and operators have been mirrored in our built on application. The implementation and user guides do not describe the portals, roles and permissions of those External and Community access groups and operators. Does anyone have a description of them that can be used to determine which ones should be used as model operators for our end users?

Pega Customer Service Low-Code App Development Enterprise Application Development Dev/Designer Studio User Experience
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