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Jose Navas (josenavas)
Hoverstate
Jose Navas
Hoverstate
SV
josenavas Member since 2013 41 posts
Hoverstate
Posted: February 16, 2021
Last activity: February 18, 2021
Posted: 16 Feb 2021 12:22 EST
Last activity: 18 Feb 2021 0:17 EST

External Assignment - You lack access required

Hi,

We are trying to implement DWA for one of our use cases. I think I have set up everything correctly, like specifying the  External Work Party, modifying the EngageExternalQuick flow, and specifying a custom External operator. However, once the email is sent and the external user opens it and enter some Notes, then click Submit I get the following error:

Error: You lack access required to execute RULE-OBJ-ACTIVITY CODE-PEGA-LIST PXCASEBREADCRUMBPOPULATE #20190430T225400.116 GMT.

When you open the activity pxCaseBreadCrumbPopulate (Work-) it has "Require authentication to run" enabled and since the activity is Final, I don't think is a good idea to override it...

Thanks for any thoughts on this.

-Jose

Pega Platform 8.4.1 Case Management