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Posted: May 9, 2019
Last activity: May 9, 2019
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Extra Agents present in Agent Management view
We are working on 7.2 version and created certain agents under a particular ruleset.
Later the agents were moved to a different Ruleset . But the Agent Management still shows the agent in the older ruleset as well .
This is creating confusion .
Did you delete the Agent Schedules for the older ruleset version?