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Thead Member since 2016 10 posts
Agilify Automation
Posted: May 31, 2017
Last activity: August 23, 2018
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Extract folder was locked by another process Error Message

Some of our Runtime users are encountering this upon login. I've noticed it happens if the user does not properly shutdown Runtime or it crashes unexpectedly. I've tried ending any task manger process or service opened by OpenSpan, but the only work around I've seen is to restart the workstation.

Is there a best practice or guide to ensure Runtime has completely shutdown and unlocked the extract folder?

Thanks,

Tyler

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Robotic Process Automation
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